Senior Account Manager – Employee Benefits (Remote)

Insurance Office of America; Los Angeles (CA); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid time off

Job summary

Insurance Office of America in Los Angeles is seeking a Senior Account Manager – Employee Benefits to lead client service, manage a book of business, and guide Account Coordinators.

The role emphasizes team leadership, renewals, data management, and developing value-added solutions while upholding IOA values. A remote/hybrid work model is available with on-site requirements as needed; active licensing is required.

Qualifications

• 5+ years of industry experience
• Active licensing required
• Excellent customer service and communication
• Strong organizational and delegation skills
• Ability to handle high volume accurately
• Proficiency in MS Office
• High School Diploma or equivalent

Responsibilities

• Manage book of business and meet performance requirements.
• Deliver outstanding client service and respond quickly.
• Lead the account team and promote a positive work environment.
• Direct daily activities of Account Coordinators and assign tasks.
• Identify and pursue sales opportunities to grow IOA business.
• Oversee new business setup and data gathering.
• Manage renewal processes and liaison with clients and carriers.
• Build strong client relationships and seek improvements.

Skills

Customer service

Communication

Organization

Decision making

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America in Los Angeles is seeking a Senior Account Manager – Employee Benefits to lead client service, manage a book of business, and guide Account Coordinators.

The role emphasizes team leadership, renewals, data management, and developing value-added solutions while upholding IOA values. A remote/hybrid work model is available with on-site requirements as needed; active licensing is required.