Senior Account Manager - Employee Benefits (Remote)

Insurance Office of America; Santa Barbara (CA); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Career progression

Work-life balance

Job summary

Insurance Office of America seeks a Senior Account Manager for Employee Benefits. The role blends remote work with California-based onsite support, leading an account team, managing renewals, data integrity, and client relationships to deliver exceptional service.

Ideal candidates have 5+ years in the field, active licensing, and strong MS Office skills. IOA offers competitive pay, health coverage, retirement benefits, and growth opportunities.

Qualifications

• 5+ years of industry experience.
• Active licensing is required.
• Exceptional customer service and communication skills.
• Strong organizational, delegation, and decision-making abilities.
• High accuracy handling large work volumes.
• Proficient in MS Office applications.

Responsibilities

• Client service and communication, team leadership, and productivity oversight.
• Direct daily tasks of Account Coordinators and support professional development.
• Identify sales opportunities and grow IOA business.
• Manage new business setup and renewals with data accuracy.
• Maintain carrier relationships and ensure policy compliance.
• Collaborate with Producers and ensure transparent communication.

Skills

Customer service

Communication

Organization

MS Office

Education

High School Diploma or equivalent

Active licensing

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America seeks a Senior Account Manager for Employee Benefits. The role blends remote work with California-based onsite support, leading an account team, managing renewals, data integrity, and client relationships to deliver exceptional service.

Ideal candidates have 5+ years in the field, active licensing, and strong MS Office skills. IOA offers competitive pay, health coverage, retirement benefits, and growth opportunities.