Senior Account Manager, E‑Commerce Fulfillment & Strategy

Jay Group; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Insurance

401K with company discretionary match

Paid Holidays

Paid Time-Off

Short Term Disability Insurance

Long Term Disability Insurance

Vision Insurance

Life Insurance

Employee Assistance Program

Job summary

The Jay Group is seeking a Senior Account Manager based in Houston, Texas to act as the liaison between our Clients and internal teams. The role emphasizes consulting with Clients, interpreting trends from data, and driving successful ecommerce fulfillment projects.

Ideal candidates have 2–4 years in account management or logistics, strong communication, and problem-solving skills. Proficiency in MS Office is required; AS400 experience is a plus. Background checks may be required.

Qualifications

• 2–4 years of account management and/or logistics experience.
• Professional oral and written communication skills.
• Excellent problem solving skills.
• Ability to multi-task to meet tight deadlines.
• Business intelligence skills.
• Proficiency with Microsoft Word, Excel, Outlook and PowerPoint.
• AS400 experience preferred.
• Experience in ecommerce/fulfillment account management preferred.

Responsibilities

• Builds strong relationships internally and externally to guarantee project success.
• Executes projects from initial meeting to completion to meet expectations.
• Expedites responses to client requests to ensure satisfaction.
• Develops procedures to standardize operations and implements timelines.
• Performs general project administration (report generation, orders, KPIs, reviews).
• Identifies opportunities to provide additional value to the client.

Skills

Account management

Logistics

Client relations

Communication

Problem solving

Multi-tasking

Business intelligence

MS Office

Education

Bachelor's degree

Tools

AS400

Excel

PowerPoint

Job description

The Jay Group is seeking a Senior Account Manager based in Houston, Texas to act as the liaison between our Clients and internal teams. The role emphasizes consulting with Clients, interpreting trends from data, and driving successful ecommerce fulfillment projects.

Ideal candidates have 2–4 years in account management or logistics, strong communication, and problem-solving skills. Proficiency in MS Office is required; AS400 experience is a plus. Background checks may be required.