Senior Account Manager: Construction Insurance (Remote)

Insurance Office of America; Toms River (NJ); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays and vacation

Professional growth opportunities

Work/family balance

Job summary

Insurance Office of America (IOA) is seeking an Account Manager - Commercial Lines to manage a book of business with a focus on retention and new work. The role involves coordinating administration, customer service, and policy management to ensure accuracy and timely renewals.

The ideal candidate will have 3–5 years in account management or 5+ years in insurance, with active P&C licensing and preferred CIC designation.

Qualifications

• 3-5 years of account management experience or 5+ years in insurance.
• Thorough knowledge of insurance brokerage and client needs.
• Active property & casualty licensing; CIC or equivalent preferred.

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities; resolve complex issues.
• Handle policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals; conduct client research and present proposals.
• Monitor delinquent accounts and collect outstanding balances; maintain data accuracy in systems.

Skills

Account management

Team leadership

Customer service

Policy administration

MS Office

Education

High School Diploma

Tools

Agency management systems

Job description

Insurance Office of America (IOA) is seeking an Account Manager - Commercial Lines to manage a book of business with a focus on retention and new work. The role involves coordinating administration, customer service, and policy management to ensure accuracy and timely renewals.

The ideal candidate will have 3–5 years in account management or 5+ years in insurance, with active P&C licensing and preferred CIC designation.