Senior Account Manager – Commercial Lines (Remote)

Insurance Office of America; Windermere (FL); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Bonus potential

Paid holidays and vacation time

Job summary

Insurance Office of America is seeking a Senior Account Manager for Commercial Lines. The role focuses on managing a book of business, ensuring retention, and supporting new business development.

You will coordinate daily admin tasks and serve as the SME for the account management team, handling policy administration, billing, claims, and coverage analysis. The position allows remote work across Eastern and Central Time Zones, with on-site expectations as needed.

Qualifications

• 5+ years of account management experience or 7+ years in the insurance industry.
• Active licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business to ensure retention and support new business.
• Coordinate day-to-day administrative and customer service activities.
• Serve as subject matter expert for the account management team.
• Maintain policy administration, billing, claims, and coverage analysis.

Skills

Account management

Insurance knowledge

Licensing active

Analytical skills

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking a Senior Account Manager for Commercial Lines. The role focuses on managing a book of business, ensuring retention, and supporting new business development.

You will coordinate daily admin tasks and serve as the SME for the account management team, handling policy administration, billing, claims, and coverage analysis. The position allows remote work across Eastern and Central Time Zones, with on-site expectations as needed.