Senior Account Manager, Commercial Lines — Remote

Insurance Office of America; Melbourne Beach (FL); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations and sick time

Professional growth opportunities

Job summary

Insurance Office of America is seeking a Senior Account Manager for the Commercial Lines book. You will manage a designated client portfolio, retention, and support new business while guiding the account management team with expert knowledge and proactive service.

Responsibilities include renewals, policy administration, billing, and claims support, along with data integrity in agency systems. A strong licensing background and client-focused mindset are essential for success.

Qualifications

• 5+ years of account management experience or 7+ years in the insurance industry.
• Active licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, multitasking, and organizational abilities.

Responsibilities

• Manage an assigned book of business with focus on retention and new business.
• Coordinate daily administrative tasks and customer service activities.
• Serve as SME for the account management team.
• Renewals: research, submissions, coverages, proposals.

Skills

Account management

Insurance knowledge

Analytical skills

Customer service

Education

High School Diploma

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America is seeking a Senior Account Manager for the Commercial Lines book. You will manage a designated client portfolio, retention, and support new business while guiding the account management team with expert knowledge and proactive service.

Responsibilities include renewals, policy administration, billing, and claims support, along with data integrity in agency systems. A strong licensing background and client-focused mindset are essential for success.