Account Manager

Allied National Services; Brooklyn Center (MN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

health insurance

paid time off

401(k) with matching

Job summary

Allied National Services in Brooklyn Center, MN is seeking a Senior Account Manager to join our corporate team. The role requires a reliable, upbeat, and assertive professional who thrives in a fast-paced environment and takes ownership of customer satisfaction.

You will coordinate vendor services, respond to client requests via phone and email, and ensure all services meet client expectations and company standards. The position is on-site with regular daytime hours.

Qualifications

• 2+ years of customer service experience in an office setting
• Strong multitasking and organizational skills
• Confident decision-making with sound business judgment
• Ability to prioritize in a fast-paced environment
• Excellent communication and interpersonal skills
• Intermediate proficiency in Microsoft Excel
• High attention to detail with strong follow-up skills

Responsibilities

• Monitor and ensure daily attendance of employees
• Schedule and coordinate special services via phone
• Conduct pre- and post-service confirmations
• Respond promptly to emails and phone inquiries
• Maintain and update CRM systems
• Follow up on equipment repairs and service issues
• Process contractor invoices accurately and efficiently
• Source, vet, hire, and onboard new contractors and employees

Skills

Customer service

Office multitasking

Communication

Organizational skills

Decision-making

Attention to detail

Microsoft Excel

Prioritization

Education

High school diploma

Associate or Bachelor's degree preferred

Tools

CRM software

Job description

Job Summary

Allied National Services is seeking a Senior Account Manager to join our corporate team. This role is ideal for a reliable, upbeat, and assertive professional who thrives in a fast-paced environment and takes ownership of customer satisfaction. The Account Manager will coordinate vendor services and respond to client requests via phone and email, ensuring all services meet both client expectations and company standards.

Job Duties

• Monitor and ensure daily attendance of employees
• Schedule and coordinate special services via phone
• Conduct pre- and post-service confirmations
• Respond promptly to emails and phone inquiries
• Maintain and update CRM systems
• Follow up on equipment repairs and service issues
• Process contractor invoices accurately and efficiently
• Source, vet, hire, and onboard new contractors and employees

Schedule: Monday - Friday, 8:00 AM to 4:30 PM (on-site)

Minimum Education Required

Highschool Diploma required. Associate or bachelor’s degree preferred but not required.

Minimum Experience Required

• 2+ years of customer service experience in an office setting
• Consistent work history
• Strong multitasking and organizational skills
• Confident decision-making with sound business judgment
• Ability to prioritize in a fast-paced environment
• Excellent communication and interpersonal skills
• Intermediate proficiency in Microsoft Excel
• High attention to detail with strong follow-up skills

Management Experience Preferred But Not Required

Associate’s or Bachelor’s degree preferred but not required

Shift

First (Day)

Number of Openings

2

Public Transportation Accessible

No

Veterans Encouraged to Apply

Yes

Physical Required

No

Drug Test Required

No

Compensation

$20.00 - $24.00 / Hourly

Additional Compensation

DOE

Postal Code

55430

Job Type

Full Time

Place of Work

On-site

Requisition ID

HQ

Job Benefits

health insurance, paid time off, 401(k) with matching.