Senior Account Manager - Buyside

Octus; New York (NY); Hybrid; USD 140,000 - 180,000; Full time

Job summary

A leading fintech company, Octus, is seeking a Senior Account Manager to enhance relationships with large Buy Side accounts. The role involves managing renewals, identifying expansion opportunities, and collaborating with product teams. Ideal candidates will have extensive account management experience and knowledge of credit markets, with a competitive salary and hybrid working schedule.

Benefits

Competitive health benefits

Matched 401k and pension plans

PTO and parental leave

Gym subsidies

Educational reimbursements

Pet-friendly offices

Qualifications

• 7-10+ years in account management, preferably with credit market experience.
• Ability to manage large, complex institutions involving multiple stakeholders.
• Deep knowledge of products including datasets, APIs, and research.

Responsibilities

• Manage all aspects of the renewal cycle for large Buy Side clients.
• Identify expansion opportunities within accounts aiming for 115%+ net retention.
• Collaborate with customer success to ensure excellent client service.

Skills

Account Management

Communication

Organizational Skills

Detail-oriented

Credit Market Knowledge

Tools

Salesforce

Job description

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Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have relied on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets.
For more information, visit: https://octus.com/

Working at Octus

Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Our employees enjoy competitive health benefits, matched 401k and pension plans, PTO, parental leave, gym subsidies, educational reimbursements, recognition programs, pet-friendly offices (US only), and more.

Role

We are seeking a Senior Account Manager to manage and grow relationships with large Buy Side accounts through renewals and expansion of Octus products. This role is ideal for an experienced account management professional with credit market knowledge interested in joining a growing fintech company.

Note: We are open to candidates at various levels; compensation will be discussed during the interview process.

This is a full-time role based in New York City with a hybrid schedule (3 days in-office).

Responsibilities

1. Manage all aspects of the renewal cycle for large Buy Side clients
2. Identify expansion opportunities within accounts and aim for 115%+ net retention
3. Collaborate with customer success to ensure excellent client service
4. Work with product teams to identify enhancement opportunities
5. Track KPIs and product usage to inform relationship strategies

Requirements

1. 7-10+ years in account management, preferably with credit market experience
2. Ability to manage large, complex institutions involving multiple stakeholders
3. Deep knowledge of products including datasets, APIs, and research; successful in cross-selling
4. Highly organized, detail-oriented, and responsive
5. Excellent communication skills
6. Experience with Salesforce required

Compensation ranges from $140,000 to $180,000 plus quarterly commissions. Actual salary depends on experience and other factors.

Additional Information

Octus is committed to diversity and equal opportunity. We value an inclusive environment where all individuals are respected and valued.