Senior Account Manager - Buyside New York, New York, United States

OptiRoi Media; New York (NY); On-site; USD 140,000 - 180,000; Full time

Job summary

An innovative fintech company is seeking a Senior Account Manager to join its dynamic team in New York City. This role involves managing and growing relationships with large Buy Side accounts, focusing on subscription renewals and cross-selling additional products. The ideal candidate will have extensive experience in account management, particularly in credit markets, and possess excellent interpersonal skills. With a hybrid work schedule and competitive benefits, this position offers a fantastic opportunity to contribute to a forward-thinking organization that values growth and innovation. If you're ready to make an impact, this role is for you!

Benefits

Competitive health benefits

Matched 401k

PTO

Generous parental leave

Gym subsidies

Educational reimbursements

Recognition programs

Pet-friendly offices

Qualifications

• 7-10+ years in account management, preferably in credit markets.
• Proven ability to manage large, complex institutions and cross-sell products.

Responsibilities

• Manage subscription renewals for large Buy Side clients.
• Collaborate with customer success to enhance client experience.

Skills

Account Management

Client Relationship Management

Communication Skills

Strategic Planning

Salesforce

Tools

Salesforce

Job description

Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets.
For more information, visit: https://octus.com/

Working at Octus

Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices (US only), and much more.

Role

We are currently looking for a Senior Account Manager to join our dynamic commercial team. The Senior Account Manager will be responsible for managing and growing relationships with large Buy Side accounts through subscription renewals and expansion, uplifts and cross-selling of additional Octus products. This role is ideal for an accomplished account management professional with knowledge of credit markets who is looking to join a growing and innovating fintech company.

Please note that we are open to experienced candidates at a variety of levels; level and compensation will be determined throughout the interview process.

This full-time position is located in our New York City offices, with a hybrid (3 days in office per week) schedule.

Responsibilities

• Manage all aspects of the renewal cycle for Octus’ subscription relationships covering a book of large Buy Side clients.
• Manage key client interactions with a focus on expansion opportunities within accounts and subscription renewals targeting 115%+ net retention.
• Collaborate with customer success to deliver excellent client service and customer experience.
• Coordinate with Octus’ product team to identify opportunities for product and platform enhancements.
• Track and analyze KPIs and product usage on accounts to determine appropriate relationship management strategy.

Requirements

• 7-10+ years of progressive experience in an account management role selling to the Buy Side, preferably with experience working in credit.
• Ability to strategically manage large and complex institutions involving multiple teams and stakeholders.
• Proven ability to develop an intimate knowledge of a complex suite of products including datasets, API feeds and research. Proven success in hitting quota and executing on large cross-sell opportunities.
• Organized, detail-oriented with the ability to prioritize and respond quickly; ability to keep on top of all requirements with multiple ongoing workstreams.
• Excellent interpersonal, verbal and written communication.
• Experience with Salesforce required.

At Octus, we consider a range of factors in connection with compensation decisions, including experience, skills, location, and our business needs and limitations. As a result, compensation may vary within and across similar roles and positions. Please note that the salary range information below is a good faith estimate for this position and actual compensation for any individual may fall outside this range if warranted by the circumstances applicable to that individual. If we identify a role that would be suitable for a broader range of skills and experience such that we would consider hiring at multiple levels then the range listed below may reflect that breadth.

The base salary range estimate for this position is $140,000 - $180,000, plus a quarterly commission target.

The actual compensation will be at Octus’ sole discretion and will be determined by the aforementioned and other relevant factors.

Octus is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.