Senior Account Manager

DealHub; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

DealHub.AI in the United States is seeking a Senior Account Manager to own executive relationships with strategic enterprise customers. You will partner with Sales, Customer Success, Product and leadership to deepen engagement and drive long-term value across the account portfolio.

You will lead executive sponsorship, develop comprehensive account plans, and identify opportunities for growth while acting as a trusted advisor beyond a pure technology vendor.

Qualifications

• 7+ years of experience in Account Management, Enterprise Account Management, Customer Success, or similar in B2B SaaS.
• Proven experience managing strategic enterprise accounts and building long-term relationships.
• Strong executive presence and ability to communicate with senior decision-makers.

Responsibilities

• Own the strategic relationship with a portfolio of enterprise customers.
• Build trusted relationships with C-level and senior executives.
• Establish executive sponsorship for DealHub within strategic customers.
• Position DealHub as a strategic partner and trusted advisor.
• Partner with Sales and Customer Success to grow accounts.
• Identify opportunities for expansion within strategic accounts.
• Lead executive-level business reviews and strategic customer meetings.
• Coordinate with internal leadership to resolve critical issues.
• Develop and maintain strategic account plans, including stakeholder maps and growth plans.
• Drive customer advocacy, including references, case studies, and events.
• Track account health, engagement, and retention risks for leadership.

Skills

Executive relationship management

Strategic account planning

Negotiation

Cross-functional collaboration

Stakeholder management

Communication skills

Job description

Careers > Position

Senior Account Manager

Account Management USA,

Description

DealHub.AI is building the future of agentic revenue technology. Trusted by leading global businesses, we’re redefining what revenue teams can achieve with AI and agentic execution across the deal lifecycle. Our mission is simple: help businesses Own Your Revenue with greater speed, intelligence, and governance.

As a Senior Account Manager, you will be responsible for building and expanding strategic relationships with DealHub’s strategic customers.

Your primary focus will be to establish trusted relationships with C-level and senior executive stakeholders, understand their strategic business priorities, and position DealHub as a long-term strategic partner. You will own the executive relationship strategy across a portfolio of strategic accounts, working closely with Customer Success, Sales, Product, and DealHub leadership to deepen customer engagement, identify growth opportunities, and drive retention and expansion.

This is a highly relationship-driven role. You’ll spend significant time engaging with customer executives, developing multi-threaded relationships across the organization, creating executive sponsorship, and identifying opportunities where DealHub can deliver additional business value.

Key Responsibilities

• Own the strategic relationship with a portfolio of DealHub’s enterprise customers.
• Build and maintain trusted relationships with C-level and senior executives, and other business leaders.
• Establish strong executive sponsorship for DealHub within strategic customers.
• Position DealHub as a strategic business partner and trusted advisor, rather than simply a technology vendor.
• Partner with Sales and Customer Success to develop and execute account growth and expansion strategies.
• Identify commercial opportunities and influence the development of expansion opportunities within strategic accounts.
• Lead executive-level business reviews and strategic customer meetings.
• Act as a senior escalation point for strategic customers and coordinate with internal leadership to drive resolution of critical issues.
• Develop and maintain strategic account plans, including stakeholder maps, executive relationships, business priorities, risks, opportunities, and growth plans.
• Drive customer advocacy, including executive references, case studies, customer events, and customer advisory programs.
• Track and communicate account health, executive engagement, retention risks, and expansion opportunities to DealHub leadership.

Requirements

• 7+ years of experience in Account Management, Enterprise Account Management, Customer Success, or a similar role within a B2B SaaS company.
• Proven experience managing strategic enterprise accounts and building long-term customer relationships.
• Strong executive presence with the ability to communicate effectively and build credibility with senior decision-makers.
• Strong business acumen and the ability to understand customer strategy, organizational priorities, and business challenges.
• Proven experience identifying and driving expansion and growth opportunities within existing enterprise accounts.
• Experience developing and executing strategic account plans.
• Strong negotiation, influencing, and relationship-management skills.
• Ability to operate strategically while maintaining strong attention to customer and business details.
• Excellent verbal and written communication and presentation skills.
• Strong cross-functional collaboration skills, with the ability to work effectively with Sales, Customer Success, Product, Support, and executive leadership.
• Ability to manage multiple strategic accounts and priorities in a fast-paced, dynamic environment.
• Self-motivated, proactive, and highly accountable.
• Familiarity with CPQ, CRM, Billing, or Sales Enablement platforms is a strong advantage.