Senior Account Manager

Bluefors; United States; Remote; USD 140,000 - 170,000; Full time

Benefits offered by this job

Health benefits

Job summary

Bluefors is seeking a Senior Account Manager to lead strategic relationships with major enterprise clients in the quantum technology and high-tech manufacturing sectors across the US and Canada. The role requires owning end-to-end sales cycles, aligning technical solutions with customer needs, and driving long-term account growth.

You will mentor team members, collaborate with internal sales and technical teams, forecast pipeline, and push for continuous improvements in the sales process.

Qualifications

• Bachelor's or Master's degree in Business, Marketing, Technology, or related field.
• 10+ years of experience in sales and/or account management, preferably international.
• Proven experience dealing with technical buyers in a high-technology industry.
• Strong communication, organizational, and analytical skills.

Responsibilities

• Lead strategic account management for a portfolio of key clients across the US and Canada.
• Develop and execute long-term account strategies aligning customer objectives with Bluefors' technology solutions.
• Establish and maintain strong customer relationships and drive services initiatives within accounts.
• Collaborate cross-functionally with sales and technical teams to deliver exceptional customer service and support.
• Serve as customer advocate, manage inquiries, resolve issues, and coordinate internal resources.
• Forecast and track key account metrics and report performance and pipeline to leadership.
• Contribute to sales process improvements and mentor team members.
• Willingness and ability to travel >50% of the time.

Skills

Sales experience

Account management

Technical sales

Relationship building

Communication

Education

Bachelor's or Master's degree

Tools

Salesforce

Job description

We are seeking a highly motivated Senior Account Manager to join our growing Sales team at Bluefors. Bluefors is the industry standard for ultra-low temperature cooling solutions, powering breakthroughs in quantum technology and enabling physicists and scientists worldwide to push the boundaries of discovery and innovation. In this high-impact role, you will develop and lead strategic customer relationships with major enterprise clients in the quantum technology and high-tech manufacturing sectors, driving long-term account growth and managing complex sales cycles. If you are eager to represent cutting-edge cryogenic technologies to some of the most innovative companies in the world, this is the position for you.

Your tasks as a Senior Account Manager will include leading strategic account management for a portfolio of key clients across the US and Canada, managing portfolio sales, deeply understanding customer needs, aligning technical solutions to meet those needs, and taking full ownership of creating, executing, and closing sales opportunities. You will develop and execute account strategies that align customer objectives with Bluefors’ technology solutions and overall business goals. You will establish and maintain strong, long-lasting customer relationships alongside your account team and lead services initiatives within your accounts. Furthermore, you will collaborate closely with internal sales and technical teams to ensure seamless execution, serving as the dedicated customer advocate who handles client inquiries, resolves issues in a timely manner, coordinates cross‑functional resources, and develops best practices. You will also monitor market and competitor trends to identify new business opportunities and influence strategic direction, forecast and track key account metrics to report performance and pipeline status to leadership, and contribute to sales process improvements while mentoring team members where appropriate.

Main Responsibilities

• Lead strategic account management for a portfolio of key clients across the US and Canada by managing portfolio sales, understanding customer needs, aligning solutions, and owning the end‑to‑end sales lifecycle
• Develop and execute long‑term account strategies that align customer objectives with Bluefors’ technology solutions and business goals
• Establish and maintain strong customer relationships alongside account teams and drive services initiatives within accounts
• Collaborate cross‑functionally with sales and technical teams to deliver top‑tier customer service and technical support
• Serve as the customer advocate by managing inquiries, resolving issues promptly, coordinating internal resources, and establishing best practices
• Monitor market and competitor trends to spot new opportunities and inform strategic direction
• Forecast and track key account metrics, delivering regular performance and pipeline reports to leadership
• Contribute to continuous sales process improvement and provide mentorship to team members where appropriate
• Willingness and ability to travel >50% of the time

What We Expect from You

• Minimum of a Bachelor's degree (BSc) or Master's degree (MSc) in Business, Marketing, Technology, or a related field
• 10+ years of experience in sales and/or account management, preferably in an international environment
• Proven experience working in a complex technical industry dealing with technical buyers
• Deep understanding of high‑technology products and services sales
• Excellent communication, interpersonal, and relationship‑building skills
• Strong analytical, organizational, and problem‑solving abilities
• Goal‑oriented track record of consistently meeting or exceeding sales targets
• Ability to adapt and perform effectively in a fast‑paced, dynamic environment
• Willingness and ability to travel >50% of the time
• Must reside in the state of California for remote coverage of US West Coast clients
• Commitment to company Leadership Principles and high ethical standards
• Excellent command of English, both written and spoken

We Also Appreciate

• Ability to work effectively both independently and collaboratively across multidisciplinary technical teams
• A positive, proactive, and hands‑on attitude toward customer service and sales execution
• Familiarity with Salesforce or similar CRM software platforms
• Alignment with our core company values, including safety, innovation, and collaboration
• Continuous learning mindset and dedication to personal and professional growth

Benefits

• Bluefors also offers a generous benefits package including health, dental, vision, 401(k), professional development training, vacation, and Paid Time Off (PTO).

Salary & Location Requirements

• Salary Range: $140,000 – $170,000 / year plus bonus
• Work Location: Remote within California (supporting US West Coast customers)
• Travel: >50% travel required
• Must reside in the state of California for remote coverage of US West Coast clients

Physical Demands

While performing the duties of this job, the employee is frequently required to sit, stand, walk, reach with arms and hands, and have hand and finger dexterity. The employee is regularly required to see, talk, and hear. In an office setting, the employee may occasionally stoop, kneel, or crouch. The employee will frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

For more information, please contact our Sales Director, Jukka Marjomaa, at [e-mail].

Bluefors Cryocooler Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of disability status, veteran status, or any other New York State or federally protected characteristic.