Senior Account Manager

Randstad Digital; Seattle (WA); Híbrido; USD 70.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) plan

Medical, dental, vision

Paid time off

Descripción de la vacante

Randstad Digital is seeking a Senior Account Manager to own and grow a portfolio of existing client accounts. You will be the primary business contact, coordinating with delivery teams to ensure what is sold can be built, and you will lead proposal processes from SOWs to project plans.

This hybrid role sits in a client-focused growth function, requiring a balance of relationship management and commercial leadership. 2–5 years in IT services sales or client management is preferred.

Formación

• 2 to 5 years of experience managing clients or selling within an IT consulting firm, systems integrator, or enterprise software environment.
• Comfort discussing cloud infrastructure, software development lifecycles, or data solutions without getting lost.
• Proven track record of expanding accounts, managing commercial negotiations, and hitting quota targets.
• Ability to coordinate with internal technical delivery teams to ensure what you sell can actually be built.

Responsabilidades

• Grow Existing Accounts: Identify new project opportunities within your assigned accounts to meet net-new revenue targets.
• Build Trusted Relationships: Act as the primary business contact for clients, moving past procurement to build relationships with tech leaders and stakeholders.
• Lead Proposal Processes: Orchestrate the creation of statements of work (SOWs) and project proposals, pulling in technical architects and delivery teams as needed.
• Protect Account Health: Monitor client satisfaction, manage contract renewals, and proactively address any delivery bottlenecks or escalations.

Conocimientos

Account management

Relationship building

Negotiation

Collaboration

Descripción del empleo

Randstad Digital is looking for a Senior Account Manager to own and grow a portfolio of existing client accounts. The Senior AM will sit at the intersection of business and technology, working closely with clients to understand their challenges and mapping our IT consulting services and solutions to their needs. This is a relationship-driven growth role, not cold calling.

What You'll Do

• Grow Existing Accounts: Identify new project opportunities within your assigned accounts to meet net-new revenue targets.
• Build Trusted Relationships: Act as the primary business contact for clients, moving past procurement to build relationships with tech leaders and stakeholders.
• Lead Proposal Processes: Orchestrate the creation of statements of work (SOWs) and project proposals, pulling in technical architects and delivery teams as needed.
• Protect Account Health: Monitor client satisfaction, manage contract renewals, and proactively address any delivery bottlenecks or escalations.

What We Are Looking For

• The Sweet Spot: 2 to 5 years of experience managing clients or selling within an IT consulting firm, systems integrator, or enterprise software environment.
• Tech Fluency: You don't need to code, but you must be comfortable discussing cloud infrastructure, software development lifecycles, or data solutions without getting lost.
• Commercial Mindset: Proven track record of expanding accounts, managing commercial negotiations, and hitting quota targets.
• Collaboration Skills: Ability to coordinate with internal technical delivery teams to make sure what you sell can actually be built.

Randstad Digital operates in a hybrid work model in areas where we have offices. There should be no expectations that this is a full time remote role, even in areas where we have no offices at the time of hire. You are expected to comply with our hybrid work policy and guidelines.

Pay Rate: $70,000.00 - $80,000.00 Annually

Randstad offers competitive pay and bonus structures. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate's total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent.

In addition, Randstad, the largest global staffing leader, offers rich learning & professional development opportunities, a 401(k) plan, a stock purchase plan, an employee referral reward program, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on our employees' overall wellbeing with our award-winning wellness program, employee assistance program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, 9 paid holidays, and 5 sick days), paid parental leave, paid caregiver leave, a health and dependent care flexible spending account, Metlife home and auto insurance offerings, a Metlife legal plan offering, and offers discounts on everything from cell phone plans to car purchases.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team! Randstad is proud to be included in the prestigious "America's Best Employers for Women 2024" list. Randstad US has also been recognized as a 2024 Leading Disability Employer by the National Organization on Disability (NOD). At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].