Senior Account Manager

Derse; Coppell, Northern (TX, KY); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Bright culture with value on ideas

Job summary

Derse in Coppell, TX is seeking a Senior Account Manager to support the Account Executive and manage day-to-day client execution. This role resides in the Dallas area and offers exposure to the pharmaceuticals sector in face-to-face marketing settings.

Responsibilities include coordinating with the sales team, handling budgets and change orders, and preparing proposals while maintaining strong client relations and project timelines. Travel to client sites may be required.

Qualifications

• Bachelor’s degree and / or 5-7 years of strong account management experience required.
• 3-5 years working with pharmaceutical organizations and product launches, or healthcare related accounts.
• Tradeshow / Event industry experience preferred.
• Highly organized, flexible and ability to work necessary hours in a fast-paced, deadline driven environment.
• Ability to travel as needed for client obligations.

Responsibilities

• Provide necessary sales support for assigned clients in collaboration with the Account Executive.
• Manage day-to-day tactical execution for assigned accounts.
• Maintain strong client relations across all contacts.
• Prepare job order documents and related correspondence for assigned accounts.
• Review change orders to ensure costs and constraints align with budgets.
• Assist in preparing proposals from cost estimates for projects or services.
• Research delinquent accounts and gather relevant information.
• Utilize strong customer service and conflict resolution skills while multitasking.
• Attend production meetings between sales staff and shop supervision.

Skills

Account management

Sales support

Customer service

Multi-tasking

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Job description

Description

Derse is a complete face-to-face marketing agency and exhibit builder. We bring a smarter approach to building client sales while managing their trade show, marketing environments and event programs. Our teams are made up of smart and forward-thinking people who bring experiential marketing solutions to life!

We believe in committing to a long-term investment in your career with a total rewards package including:

• Competitive pay and comprehensive benefits package
• A bright and energetic culture where your ideas are valued
• 75+ years of financial stability

Derse employs nearly 600 people in marketing, program management, creative & skilled production, and corporate support. Locations include Milwaukee, Chicago, Las Vegas, Dallas, Pittsburgh, and various communities in Poland & Germany. Visit our website derse.com to learn more!

As the Senior Account Manager, you will support your assigned Account Executive and become responsible for managing the day to day tactical execution for assigned clients and accounts. This position must reside within the Dallas area division (Coppell, TX), and comes with unique challenges, responsibilities, and loads of creativity in the world of face-to-face marketing! If you're looking to deliver best in show results and have exposure to the world of pharmaceuticals, read through and apply if this sounds like the opportunity for you!

Senior Account Manager Responsibilities

• In concert with the assigned Account Executive, provide necessary sales support for assigned clients while maintaining good client relations with all contacts
• Take responsibility of managing one account with regular yearly sales of $1,500,000 or greater
• Provide day-to-day support to Account Executive in developing new business within current client programs
• Initiate / prepare job order documents and associated correspondence for all assigned accounts
• Responsible for reviewing all change order items to ensure all costs are accounted for and that they fall within the given project time constraints and project budget, including applying any service agreements that are in place
• Assist in preparation of proposals from cost estimates for construction projects or services requested
• Research & gather appropriate information as it relates to delinquent account issues
• Utilize strong customer service & conflict resolution skills combined with an ability to multi-task
• Practice advanced knowledge in Microsoft Office Suite
• Attend production meetings between sales staff & shop supervision

Requirements

Senior Account Manager Requirements & Qualifications

• Bachelor’s degree and / or 5 - 7 years of strong account management experience required
• 3 - 5 years working with pharmaceutical organizations and product launches, or healthcare related accounts required.
• Tradeshow / Event industry experience preferred
• Highly organized, flexible and ability to work necessary hours in a fast-paced, deadline driven environment
• Ability to travel as needed for client obligations

*This position must reside within the Dallas area office*