Account Manager

DERSE INC; Northbrook (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical (HRA & HSA)

Dental & Vision Insurance

FSA

Employer-paid Life Insurance

401k Profit Sharing

3 weeks of Vacation

Job summary

Derse Inc is seeking an Account Manager in our Northbrook, IL facility, 5 days a week in-office. You will support the Account team and handle day-to-day tactical execution for varied clients and experiential marketing needs in the fast-paced trade show environment.

You will collaborate with Account Executives, prepare job orders, monitor production, review change orders, assist in proposals, and coordinate with multiple departments and remote locations.

Qualifications

• Bachelor's or Associate degree with 5+ years of relevant experience.
• 3–5 years of Account Management experience; tradeshow/event industry preferred.
• Advanced in Microsoft Office; strong report generation and data mining skills.
• Flexible to work extended hours in a fast-paced environment.
• Travel ability to support field installations.

Responsibilities

• Provide sales support for assigned clients and maintain client relations.
• Support Account Executive in developing new business within current programs.
• Prepare job order documents and related correspondence.
• Monitor production to ensure objectives are met on time and within budget.
• Review change orders to ensure costs align with project constraints and agreements.
• Assist in preparing proposals from cost estimates.
• Attend production meetings with sales and shop supervision.
• Coordinate between departments and remote locations.
• Maintain accurate job files and weekly sales highlights.
• Travel to client shows and events as needed.
• Represent the company and its products professionally.
• Organize and work independently with self-motivation.
• Additional responsibilities as required.

Skills

Account management

Sales support

Customer relations

MS Office

Education

Bachelor's or Associate degree

Tools

Microsoft Office Suite

Job description

Description

Derse is a complete face-to-face marketing agency and exhibit builder. We bring a smarter approach to building client sales while managing their trade show, marketing environments and event programs. Our teams are made up of smart and forward-thinking people who bring experiential marketing solutions to life!

We believe in committing to a long-term investment in your career with a total rewards package including:

• Competitive pay and comprehensive benefits package
• A bright and energetic culture where your ideas are valued
• 75+ years of financial stability

Derse employs nearly 600 people in marketing, program management, creative & skilled production, and corporate support. Locations include Milwaukee, Chicago, Las Vegas, Dallas, Pittsburgh, and various communities in Poland & Germany. Visit our website derse.com to learn more!

As an Account Manager, you'll support your assigned Account team and become responsible for managing the day to day tactical execution for various clients & their experiential marketing needs. The Trade Show Industry is ever evolving and fast-paced, meaning the position has many unique challenges and set of responsibilities! This position is in-office, 5 days per week, at our Northbrook facility.

Account Manager Responsibilities

• In concert with the assigned Account Executive, provide necessary sales support for assigned clients while maintaining good client relations with all contacts
• Provide day-to-day support to Account Executive in developing new business within current client programs
• Initiate / prepare job order documents and associated correspondence for all assigned accounts
• Monitor production process to ensure that all project objectives are accomplished and are on time
• Responsible for reviewing all change order items to ensure all costs are accounted for and that they fall within the given project time constraints and project budget, including applying any service agreements that are in place
• Assist in preparation of proposals from cost estimates for construction projects or services requested
• Research & gather appropriate information as it relates to delinquent account issues
• Attend production meetings between sales staff & shop supervision
• Communicate and coordinate between departments and remote locations
• Maintain an accurate and accountable job file on all project activities as well as write the weekly sales highlights
• Travel to assigned client shows and events as needed or directed
• Represent the company and its products and services professionally in a manner consistent with current marketing direction
• Utilize strong organization skills with proven ability to work independently and be self-motivated
• Additional responsibilities as required

Requirements

Account Manager Requirements and Qualifications

• Bachelors Degree or Associate Degree with / or 5+ years of relevant experience
• Must have at least 3-5 year’s Account Management experience; tradeshow / event industry preferred
• Advanced in Microsoft Office applications; proven ability in report generation and data mining
• Flexible and able to work necessary hours in a fast-paced, deadline driven environment
• Strong customer service & conflict resolution skills combined with an ability to multi-task
• Ability to travel and support field installations

Salary and Benefits Information

• Salary Range: $70,000.00 to $90,000.00 Annually.
• Benefits at Derse include; Medical (HRA & HSA), Dental & Vision Insurance, FSA, Employer-paid Life Insurance, 401k Profit Sharing, 3-weeks of Vacation and more.