Account Manager - Trade Shows

DERSE INC; Waukegan (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical & HSA

Dental & Vision Insurance

FSA

Life Insurance

401k Profit Sharing

Vacation leave

Job summary

Derse, a face-to-face marketing agency and exhibit builder, seeks an Account Manager to support assigned client teams and manage day-to-day execution for experiential marketing needs. The role resides in our Waukegan area office with eventual HQ relocation to Oak Creek, WI, and involves coordinating across departments and remote locations.

Responsibilities include developing new business within current programs, preparing job orders, and ensuring projects meet objectives on time and within

Qualifications

• Bachelor's or Associate Degree required or equivalent experience.
• 3–5 years of account management experience; tradeshow/event industry preferred.
• Advanced in Microsoft Office applications; ability to generate reports and mine data.
• Flexibility to work necessary hours in a fast-paced, deadline-driven environment.

Responsibilities

• Provide sales support for assigned clients while maintaining good client relations.
• Support Account Executive in developing new business within current client programs.
• Prepare job order documents and related correspondence for assigned accounts.
• Monitor production to ensure objectives are met on time and within budget.
• Review change order items to ensure costs are accounted for and within project constraints and agreements.
• Assist in preparing proposals from cost estimates for construction projects or services.
• Research and gather information related to delinquent accounts.
• Attend production meetings between sales staff and shop supervision.
• Coordinate communication between departments and remote locations.
• Maintain accurate project files and write weekly sales highlights.
• Travel to assigned client shows and events as needed.
• Represent company and services professionally per marketing direction.
• Demonstrate strong organizational skills and ability to work independently.

Skills

Account management

Client relations

MS Office

Data mining

Multi-tasking

Education

Bachelor's or Associate Degree

Tools

Microsoft Excel

Job description

Description

Derse is a complete face-to-face marketing agency and exhibit builder. We bring a smarter approach to building client sales while managing their trade show, marketing environments and event programs. Our teams are made up of smart and forward-thinking people who bring experiential marketing solutions to life!

Derse employs nearly 600 people in marketing, program management, creative & skilled production, and corporate support. Locations include Milwaukee, Chicago, Las Vegas, Dallas, Pittsburgh, and various communities in Poland & Germany.

As an Account Manager, you'll support your assigned Account team and become responsible for managing the day to day tactical execution for various clients & their experiential marketing needs. The Trade Show Industry is ever evolving and fast-paced, meaning the position has many unique challenges and set of responsibilities! The Account Manager position must reside within our Waukegan area office with their team, and eventually sit in our new Headquarters in Oak Creek, WI (coming soon!).

Account Manager Responsibilities

• In concert with the assigned Account Executive, provide necessary sales support for assigned clients while maintaining good client relations with all contacts
• Provide day-to-day support to Account Executive in developing new business within current client programs
• Initiate / prepare job order documents and associated correspondence for all assigned accounts
• Monitor production process to ensure that all project objectives are accomplished and are on time
• Responsible for reviewing all change order items to ensure all costs are accounted for and that they fall within the given project time constraints and project budget, including applying any service agreements that are in place
• Assist in preparation of proposals from cost estimates for construction projects or services requested
• Research & gather appropriate information as it relates to delinquent account issues
• Attend production meetings between sales staff & shop supervision
• Communicate and coordinate between departments and remote locations
• Maintain an accurate and accountable job file on all project activities as well as write the weekly sales highlights
• Travel to assigned client shows and events as needed or directed
• Represent the company and its products and services professionally in a manner consistent with current marketing direction
• Utilize strong organization skills with proven ability to work independently and be self-motivated
• Additional responsibilities as required

Requirements

Account Manager Requirements and Qualifications

• Bachelors Degree or Associate Degree with / or 5+ years of relevant experience
• At least 3-5 year’s Account Management experience; tradeshow / event industry preferred
• Advanced in Microsoft Office applications; proven ability in report generation and data mining
• Flexible and able to work necessary hours in a fast-paced, deadline driven environment
• Strong customer service & conflict resolution skills combined with an ability to multi-task
• Ability to travel and support field installations

Salary and Benefits Information

• Salary Range: $70,000.00 to $90,000.00 Annually.
• Benefits at Derse include; Medical (HRA & HSA), Dental & Vision Insurance, FSA, Employer-paid Life Insurance, 401k Profit Sharing, 3-weeks of Vacation and more.