Account Manager

Derse; Milwaukee (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Bright and energetic culture

Financial stability

Job summary

Derse, a full-service face-to-face marketing agency and exhibit builder, is seeking an Account Manager to support its Milwaukee-based team. You will manage day-to-day tactical execution for client programs in the fast-paced trade show industry, ensuring on-time delivery and strong client relations.

Responsibilities include sales support with the Account Executive, preparing job orders, reviewing change orders, and attending production meetings.

Qualifications

• Bachelor's Degree or Associate Degree with 5+ years of relevant experience.
• At least 3-5 year’s Account Management experience; tradeshow / event industry preferred.
• Advanced in Microsoft Office applications; proven ability in report generation and data mining.
• Flexible and able to work necessary hours in a fast-paced, deadline driven environment
• Strong customer service & conflict resolution skills combined with an ability to multi-task

Responsibilities

• In concert with our top performing Account Executive, provide necessary sales support for assigned clients while maintaining good client relations with all contacts
• Provide day-to-day support to Account Executive in developing new business within current client programs
• Initiate / prepare job order documents and associated correspondence for all assigned accounts
• Monitor production process to ensure that all project objectives are accomplished and are on time
• Responsible for reviewing all change order items to ensure all costs are accounted for and that they fall within the given project time constraints and project budget, including applying any service agreements that are in place
• Assist in preparation of proposals from cost estimates for construction projects or services requested
• Attend production meetings between sales staff & shop supervision
• Maintain an accurate and accountable job file on all project activities as well as write the weekly sales highlights
• Travel to assigned client shows and events as needed or directed

Skills

Customer service

Conflict resolution

Time management

Data mining

Report generation

Education

Bachelor's degree or Associate degree

Tools

Microsoft Office

Job description

Derse is a complete face-to-face marketing agency and exhibit builder. We bring a smarter approach to building client sales while managing their trade show, marketing environments and event programs. Our teams are made up of smart and forward-thinking people who bring experiential marketing solutions to life!

We believe in committing to a long-term investment in your career with a total rewards package including:

• Competitive pay and comprehensive benefits package
• A bright and energetic culture where your ideas are valued
• 78 years of financial stability
• Privately held organization

Derse employs nearly 600 people in marketing, program management, creative & skilled production, and corporate support. Locations include Milwaukee, Chicago, Las Vegas, Dallas, Pittsburgh, and various communities in Poland & Germany. Visit our website derse.com to learn more!

As an Account Manager, you'll support your assigned Account team and become responsible for managing the day to day tactical execution for various clients & their experiential marketing needs. The Trade Show Industry is ever evolving and fast-paced, meaning the position has many unique challenges and set of responsibilities! The Account Manager position must reside within our Milwaukee Division with their team.

• In concert with our top performing Account Executive, provide necessary sales support for assigned clients while maintaining good client relations with all contacts
• Provide day-to-day support to Account Executive in developing new business within current client programs
• Initiate / prepare job order documents and associated correspondence for all assigned accounts
• Monitor production process to ensure that all project objectives are accomplished and are on time
• Responsible for reviewing all change order items to ensure all costs are accounted for and that they fall within the given project time constraints and project budget, including applying any service agreements that are in place
• Assist in preparation of proposals from cost estimates for construction projects or services requested
• Attend production meetings between sales staff & shop supervision
• Maintain an accurate and accountable job file on all project activities as well as write the weekly sales highlights
• Travel to assigned client shows and events as needed or directed

Account Manager Requirements and Qualifications

• Bachelors Degree or Associate Degree with / or 5+ years of relevant experience
• At least 3-5 year’s Account Management experience; tradeshow / event industry preferred
• Advanced in Microsoft Office applications; proven ability in report generation and data mining
Flexible and able to work necessary hours in a fast-paced, deadline driven environment
• Strong customer service & conflict resolution skills combined with an ability to multi-task
• Ability to travel and support field installations