Account Manager - Trade Shows

Derse; Waukegan (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical (HRA & HSA)

Dental Insurance

Vision Insurance

FSA

Employer-paid Life Insurance

401k Profit Sharing

3 weeks of vacation

Job summary

Derse is seeking an Account Manager in the United States to support assigned clients and collaborate with the Account Executive on new business within existing programs. You will initiate job orders, monitor production, and ensure projects stay on time and within budget.

Travel to client shows and events is required. Strong Microsoft Office skills, 3–5 years of account management, and the ability to multi-task in a fast-paced environment are essential for success.

Qualifications

• Bachelor's or associate degree with 5+ years of relevant experience.
• 3–5 years of Account Management experience; tradeshow/event industry preferred.
• Advanced in Microsoft Office; ability to generate reports and mine data.

Responsibilities

• Provide sales support to assigned clients and maintain strong client relations.
• Support Account Executive in developing new business within current client programs.
• Prepare job order documents and related correspondence for accounts.
• Monitor production to ensure objectives are met on time.
• Review change orders for costs and budgets in line with contracts.
• Assist in proposals from cost estimates for projects or services.
• Research delinquent accounts and coordinate with teams on status.
• Attend production meetings and communicate across departments and locations.
• Maintain accurate project files and write weekly sales highlights.
• Travel to client shows and events as needed; represent the company professionally.
• Work independently with strong organizational skills.

Skills

Account management

Customer service

Conflict resolution

Multi-tasking

Report generation

Data mining

Microsoft Office

Education

Bachelor's or Associate degree

Tools

Microsoft Office

Job description

Description

Derse is a complete face-to-face marketing agency and exhibit builder. We bring a smarter approach to building client sales while managing their trade show, marketing environments and event programs. Our teams are made up of smart and forward-thinking people who bring experiential marketing solutions to life!

Benefits

• Competitive pay and comprehensive benefits package
• A bright and energetic culture where your ideas are valued
• 75+ years of financial stability

Derse employs nearly 600 people in marketing, program management, creative & skilled production, and corporate support. Locations include Milwaukee, Chicago, Las Vegas, Dallas, Pittsburgh, and various communities in Poland & Germany. Visit our website derse.com to learn more!

Account Manager Responsibilities

• In concert with the assigned Account Executive, provide necessary sales support for assigned clients while maintaining good client relations with all contacts
• Provide day-to-day support to Account Executive in developing new business within current client programs
• Initiate / prepare job order documents and associated correspondence for all assigned accounts
• Monitor production process to ensure that all project objectives are accomplished and are on time
• Responsible for reviewing all change order items to ensure all costs are accounted for and that they fall within the given project time constraints and project budget, including applying any service agreements that are in place
• Assist in preparation of proposals from cost estimates for construction projects or services requested
• Research & gather appropriate information as it relates to delinquent account issues
• Attend production meetings between sales staff & shop supervision
• Communicate and coordinate between departments and remote locations
• Maintain an accurate and accountable job file on all project activities as well as write the weekly sales highlights
• Travel to assigned client shows and events as needed or directed
• Represent the company and its products and services professionally in a manner consistent with current marketing direction
• Utilize strong organization skills with proven ability to work independently and be self‑motivated
• Additional responsibilities as required

Requirements

• Bachelors Degree or Associate Degree with / or 5+ years of relevant experience
• At least 3-5 year’s Account Management experience; tradeshow / event industry preferred
• Advanced in Microsoft Office applications; proven ability in report generation and data mining
• Flexible and able to work necessary hours in a fast‑paced, deadline driven environment
• Strong customer service & conflict resolution skills combined with an ability to multi‑task
• Ability to travel and support field installations

Salary And Benefits Information

• Salary Range: $70,000.00 to $90,000.00 Annually.
• Benefits at Derse include; Medical (HRA & HSA), Dental & Vision Insurance, FSA, Employer-paid Life Insurance, 401k Profit Sharing, 3-weeks of Vacation and more.