Senior Account Lead — Multicultural Campaigns (Hybrid)

Iw-Group-In; San Francisco (CA); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

20 PTO days

20 paid holidays

Birthday off

Flex Fridays (half-day Fridays)

Health, dental, and vision coverage

Life Insurance

AD&D

Long-Term Disability

401(k) with company match

Cell phone reimbursement

Parking and commuter benefits

Employee referral program

Job summary

IW Group, a leading multicultural advertising and marketing agency with offices in Los Angeles, San Francisco, and New York, is seeking an Account Supervisor to lead high‑profile PR and marketing accounts.

You will develop integrated campaign strategies, manage media outreach, craft press materials, and oversee a direct report, partnering with Strategy, Creative, Production, Social, and Media teams to deliver measurable results for diverse audiences.

Qualifications

• Bachelor’s or vocational degree from an accredited college or university.
• Minimum of 5 years professional work experience in advertising or PR agency.
• Minimum of 2 years in a client-facing managerial role or above.
• Experience with multicultural and Asian American and Pacific Islander consumers.
• Experience with regulated industries or state initiatives.
• Experience leading integrated brand campaigns.
• Proven experience growing business, finding new ways in, charting new pathways.

Responsibilities

• Lead an integrated cross-functional team for multiple client accounts.
• Responsible for achieving a client’s strategic brand objectives and driving high impact campaigns.
• Own the client relationship, establishing solid relationships with senior level clients. Hold ultimate accountability for the success of the IWG relationship with our clients.
• Drive growth of the client relationship by exceeding client expectations, as well as identifying new opportunities to expand current scope of work.
• Understand client challenges, their industry, and overall competitive landscape to define IW Group’s approach and strategy, articulate a plan of action, and guide successful implementation.
• Provide multicultural strategic direction on campaign and press materials across in-language creative.
• Build a high-performing team culture as the account leader for their clients, working in close partnership with Strategy, Creative, Production, Social, Operations, Media, and Innovation leads.
• Knowledgeable of these functional roles with understanding of how to drive work across all disciplines.
• Serve as a champion of bold thinking and innovative solutions that surprise and delight the client.
• Differentiate our agency’s strengths and build strong relationships with clients, agency partners, vendors, and internal teams.
• Active involvement in strategy reviews, creative reviews and all major presentation reviews, and key client meetings.

Skills

Client management

Media relations

Strategic direction

Campaign development

Team leadership

Communication

Education

Bachelor’s degree or equivalent

Tools

MS Office

Job description

IW Group, a leading multicultural advertising and marketing agency with offices in Los Angeles, San Francisco, and New York, is seeking an Account Supervisor to lead high‑profile PR and marketing accounts.

You will develop integrated campaign strategies, manage media outreach, craft press materials, and oversee a direct report, partnering with Strategy, Creative, Production, Social, and Media teams to deliver measurable results for diverse audiences.