Senior Account Executive

Assurant, Inc.; United States; À distance; USD 90 000 - 150 000; Plein temps

Résumé du poste

Assurant, Inc. is seeking a Senior Account Executive to own key client relationships and coordinate across operations, IT, marketing, actuarial and service teams. You will manage launches, drive program results, and ensure long-term client satisfaction.

You will travel up to 15% annually and interact with mid-to-large clients, presenting KPIs and business updates to executives while leading QBRs and cross-functional projects.

Qualifications

• Bachelor's degree required.
• 4+ years in account management or related client-facing role.
• 3+ years interacting with mid-to-large clients.
• Proven client relationship management and stakeholder engagement skills.
• Proven project management and execution experience.
• Ability to analyze KPIs, performance metrics, and business results.
• Financial acumen and ability to discuss performance data.
• Experience across multiple functions in a complex business environment.
• Thrives in implementation-focused environments and navigates ambiguity.

Responsabilités

• Own and manage key client relationships, serving as the primary point of contact for client needs and escalations.
• Coordinate implementation activities and ensure readiness for new client program launches.
• Lead project execution, requirements tracking, issue resolution, and ongoing program management.
• Present program results, recommendations, and business updates to client and corporate stakeholders.
• Develop and analyze key performance indicators (KPIs) and performance metrics.
• Lead Quarterly Business Reviews (QBRs) and other client-facing meetings.
• Partner with operations, IT, marketing, actuarial, service, and other internal teams to drive successful outcomes.
• Manage escalations and ensure timely communication and resolution of business-critical issues.

Connaissances

Client relationships

Stakeholder mgmt

Project management

KPI analysis

Financial acumen

Cross-functional

Presentation skills

Problem solving

Formation

Bachelor's degree

Description du poste

As a Senior Account Executive, you will play a critical role in supporting the implementation and ongoing management of significant new client programs. This role serves as the primary relationship owner and strategic coordinator between external clients and internal teams, ensuring successful program launches, operational excellence, and long-term client satisfaction. You will act as the central point of coordination across operations, IT, marketing, actuarial, and service teams while helping drive measurable client outcomes.

Why Join Assurant?

At Assurant, you will join a collaborative, results-driven team that values clear communication, strong leadership, and meaningful contributions. This role offers the opportunity to make an immediate impact by helping launch and grow important client programs, building trusted relationships with leading brands, and partnering with experienced colleagues across the business. You will gain broad exposure to a global organization while working in an environment where your ideas, initiative, and expertise can help shape successful outcomes for our clients and their customers.

What Will Be My Duties and Responsibilities in This Job?

• Own and manage key client relationships, serving as the primary point of contact for client needs and escalations.
• Coordinate implementation activities and ensure readiness for new client program launches.
• Lead project execution, requirements tracking, issue resolution, and ongoing program management.
• Present program results, recommendations, and business updates to client and corporate stakeholders.
• Develop and analyze key performance indicators (KPIs) and performance metrics.
• Lead Quarterly Business Reviews (QBRs) and other client-facing meetings.
• Partner with operations, IT, marketing, actuarial, service, and other internal teams to drive successful outcomes.
• Manage escalations and ensure timely communication and resolution of business-critical issues.

What Are the Requirements Needed for This Position?

• Bachelor's degree
• A minimum of 4 years of experience in account management, client success, program management, or a related client-facing role.
• A minimum of 3 years of experience interacting with mid-to-large clients.
• Proven client relationship management and stakeholder engagement skills.
• Proven project management and execution experience.Ability to analyze KPIs, performance metrics, and business results.
• Financial acumen and ability to discuss performance data with clients and internal stakeholders.
• Experience working across multiple functions in a complex business environment.
• Ability to thrive in implementation-focused environments and navigate ambiguity with confidence.

What Other Skills/Experience Would Be Helpful to Have?

• Experience within the appliance industry.
• Background with OEM, warranty, service contract, protection-plan, or client service organizations.
• Experience supporting large-scale client implementations or program launches.
• Experience leading executive-level presentations and strategic business reviews.

How Much Should I Expect to Travel?

• Up to 15% annual travel.

#Li-Remote

#AssurantProudKS