Senior Account Director

Tnpa; Northern (KY); Hybrid; USD 95,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Remote reimbursements

Paid leave

Life & disability insurance

401(k) plan

Job summary

Avalon is seeking a Senior Account Director to lead major nonprofit fundraising programs from concept through reporting. You will direct integrated campaigns across direct mail, digital, texting, and telemarketing, guiding clients and internal teams to data-driven, high-quality outcomes.

In this remote, US-wide role, you’ll manage large-scale direct mail programs, mentor staff, deepen client partnerships, and drive growth for a key client portfolio while upholding Avalon’s mission-driven

Qualifications

• Requires at least eight years of progressive experience in direct response fundraising with direct mail expertise.
• Experience leading client relationships, staff supervision, and agency-side campaigns.

Responsibilities

• Serve as senior strategic lead and primary client contact for major nonprofit fundraising accounts.
• Lead strategy and oversight for large, complex direct mail programs including planning and budgets.
• Direct integrated fundraising campaigns across multiple channels with data-informed decisions.
• Collaborate with internal teams, vendors, and partners to craft compelling campaigns.
• Lead client presentations, annual planning, and performance reviews with clarity.
• Mentor, supervise, and develop the program management team.
• Contribute to client cultivation and Avalon’s growth initiatives.

Skills

Direct response

Fundraising strategy

Client leadership

Team mentoring

Campaign optimization

Job description

Are you an experienced direct response fundraising leader who thrives at the intersection of strategy, creativity, analytics, and client partnership? Do you love leading complex fundraising programs that not only perform, but help mission-driven organizations make a meaningful impact in the world?

Avalon is a full-service marketing agency that partners with nonprofits to help them raise the funds needed to advance their causes like environmental conservation, social justice, and cultural arts.

As a Senior Account Director, you’ll serve as a senior strategic lead for major client accounts, directing fundraising campaigns from initial concept development through final reporting and analysis. You’ll guide direct mail, digital, texting/telemarketing, and other integrated fundraising efforts, while partnering closely with clients, internal teams, vendors, and senior leadership to ensure campaigns are thoughtful, high-quality, data-informed, and results-driven.

This role will support a large, complex direct mail program for one of Avalon’s clients, so candidates must bring proven experience managing large-scale direct mail fundraising programs within an agency environment. This will be an opportunity to lead meaningful work, mentor talented colleagues, deepen client partnerships, and help shape the success of a large nonprofit organization.

What You’ll Do with Us:

• Serve as a senior strategic lead and primary client contact for major nonprofit fundraising accounts, building strong relationships and ensuring high-quality campaign execution.
• Lead strategy and oversight for a large, complex direct mail program, including planning, budgets, creative direction, segmentation, production, reporting, and optimization.
• Direct integrated fundraising campaigns across direct mail, digital, texting/telemarketing, and other channels, ensuring each effort is strategically aligned and performance-driven.
• Collaborate with internal teams, vendors, and partners to develop compelling, effective campaigns grounded in strong creative and data-informed decision-making.
• Lead client presentations, campaign reviews, annual planning discussions, and performance updates with clarity and confidence.
• Mentor, supervise, and develop program management team members, providing guidance, feedback, and support.
• Contribute to client cultivation, business development, and other efforts that support Avalon’s continued growth and client success.

What We Need:

We’re looking for someone with at least eight years of progressive experience in direct response fundraising, including significant direct mail experience, client leadership, and staff supervision. Candidates must have experience managing large, complex direct mail fundraising programs in an agency environment from strategy through execution, budgeting, reporting, and optimization. The most qualified candidates will also have:

• Strong understanding of integrated fundraising channels, including direct mail, digital fundraising, texting, and telemarketing.
• Experience supervising, mentoring, and developing direct reports or project teams.
• Strong client management skills and the ability to build trusted, long-term relationships with clients, partners, vendors, and internal teams.
• Excellent written and verbal communication skills, including the ability to present strategy, results, and recommendations to clients and senior leaders.
• Strong project management skills, with the ability to manage multiple priorities, deadlines, details, and stakeholders in a fast-paced environment.
• A strategic mindset with the ability to balance big-picture thinking and executional detail.
• A collaborative, inclusive, solutions-oriented approach to challenges, change, and team leadership.
• Curiosity and a desire to stay current on industry trends, emerging channels, and evolving fundraising best practices.

Why you will love Avalon:

Since 1997, Avalon has been committed to making the world a better place by helping our clients raise the millions of dollars needed to fulfill their inspiring missions. In April 2026, Avalon merged with VeraData, a data analytics and fundraising intelligence firm. This merger expanded our capabilities and deepened the insights, technology, and strategy we bring to our clients, allowing us to deliver even more powerful, data-informed fundraising solutions while staying true to the mission-driven work that defines us.

We are proud to be a fully remote workplace, hiring the best fundraisers and marketers in the business, no matter where they live in the U.S. We also value opportunities to come together for team and client meetings when needed. We are strategic, analytical, innovative, collaborative, and most of all, passionate about our work. We love what we do, and it shows in our engaged teams, industry recognition, and the results we deliver for our clients.

Avalon is proud of our supportive and collaborative team environment that encourages professional development while recognizing the importance of flexibility and work-life balance. We are committed to fostering a culture that embraces differences every day and where each of our staff is supported and inspired to reach their full potential.

In addition to being a great place to work, we offer a comprehensive benefits package, including

• employer-paid health, dental, and vision insurance
• generous paid leave
• remote work reimbursements
• employer-paid life and disability insurance
• safe harbor 401(k) plan

The salary range for this position is $95,000-$105,000 annually, commensurate with experience.

Avalon Consulting is committed to fostering a workplace focused on belonging where everyone—regardless of their background—feels valued and empowered. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, marital status, sexual orientation, gender identity or expression, veteran status, or any other legally protected characteristic.

Job Focus : Account Management, Customer Service, Development, Marketing/Communications, Fundraising