Senior Account Director

YourStudio | B Corp Certified; Los Angeles (CA); On-site; USD 160,000 - 185,000; Full time

Benefits offered by this job

Private Healthcare

Hybrid work policy

25 days holiday

Global studio travel

Job summary

YourStudio is seeking a Senior Account Director in Los Angeles to lead the studio's most important client relationships and steer revenue growth. You will bridge day-to-day account management with the studio's strategic vision, partnering with clients at senior levels and collaborating with global delivery teams to ensure exceptional outcomes and sustained partnerships.

This role emphasizes leadership, commercial acumen, and the ability to translate ambitious client briefs into actionable studio

Qualifications

• Significant experience leading major accounts within a creative, design, or experience agency environment.
• Proven track record of growing accounts through strategic partnerships and client stewardship.

Responsibilities

• Own and lead a major Tier 1 account, setting the strategic direction and ensuring long-term client satisfaction, growth and retention.
• Act as the senior point of contact for key clients, building partnerships that go beyond project delivery to strategic advisory.
• Drive measurable revenue growth across your account through strategic account planning, proposals, and cross-studio collaboration.

Skills

Account leadership

Senior client management

Job description

Contract: Permanent

Location: Los Angeles

Salary: $160,000 – $185,000 per annum, depending on experience

About YourStudio

YourStudio is a dynamic strategy and creative agency specialising in next-generation experiences and environments for global brands. With studios in London, Melbourne, New York and LA, we work supportively as one global team to deliver award-winning retail experiences that are recognised globally.

The Opportunity

As a Senior Account Director, you will lead the Studio’s most commercially significant relationships with strategic depth and commercial confidence - bridging the day-to-day rigour of account management with the broader vision of the studio's client services function and ensuring revenue and creative growth.

You are a trusted partner to clients at the most senior levels and a driving force behind YourStudio's reputation for delivering exceptional, growth-oriented relationships. Success in this role means clients stay, grow, and advocate for the studio - while the team develops and thrives.

What You’ll Do

Strategic Client Leadership

• Own and lead a major Tier 1 account, plus an additional account as the business feels is appropriate, setting the strategic direction for the relationship and ensuring long-term client satisfaction, growth and retention.
• Operate as the senior point of contact for key clients - building partnerships that go beyond project delivery to genuine strategic advisory.
• Anticipate client needs, challenges, and market shifts, proactively bringing ideas and solutions that add value before they are asked for.

Account Growth & Business Development

• Drive measurable revenue growth across your account through strategic account planning, farming, and the identification of new opportunities.
• Lead pitches, proposals, and scoping exercises for both existing and prospective clients as required, working with creative and strategy teams to build compelling, commercially sound responses.
• Collaborate with the Client Services Director on cross-studio growth initiatives and pipeline development.

Project & Commercial Oversight

• Maintain oversight of all projects within the portfolio - ensuring delivery is on time, on budget, and consistently meets the studio's quality standards.
• Hold accountability for the commercial performance of accounts, including P&L management, forecasting, and financial reporting.
• Identify and address risks.

Leadership & Culture

• Model the high-performance behaviors and commercial thinking expected at a senior level.
• Collaborate globally with the Client Services Director, Creative Directors, and Delivery teams to ensure our clients get the absolute best of YourStudio.

What you’ll bring

• You have significant experience leading major accounts within a creative, design, or experience agency environment.
• A proven track record of growing accounts - both in terms of revenue and creative bravery - through nurturing deep relationships.
• You’re a pro at managing complex budgets and negotiating at a senior level.
• You can translate a client’s wildest ambitions into a clear, actionable studio plan.
• You are a trusted, empathetic communicator who can hold your own with global brand leaders and junior team members alike.
• You lead with composure through complexity and ambiguity, always staying solutions-focused.

What we offer

We offer a competitive salary, available upon request, plus our benefits package, which includes:

• We value culture and collaboration, for this reason we operate a 3 day in the office and 2 day WFH hybrid working policy
• Generous holiday allowance, including 25 days plus bank holidays, a well-being day, 2 community days and your birthday off! Alongside additional extra service allowance
• Private Healthcare
• 2 week Working Abroad Opportunity
• Opportunities to work from our global studios whilst travelling
• Dedicated learning platform
• Enhanced parental leave policies
• Lunch club, Thursday office drinks, Summer and Christmas parties

We would love to hear from you!

YourStudio is an equal opportunity employer — we welcome applications from all backgrounds and encourage you to apply even if you don't meet every requirement. Accommodations are available upon request throughout the recruitment process.