Senior Account & Delivery Lead for Enterprise Projects

SirenOpt, Inc.; San Leandro (CA); Presencial; USD 165.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity and Salary compensation depends

Health, Dental, Vision plans

401k matching

PTO 20 days per year

US holidays 15 days per year

Descripción de la vacante

SirenOpt, Inc. in California is seeking an experienced Sr. Account Manager who excels at managing customer relationships while leading projects from planning through execution.

This role combines customer engagement, project coordination, and strategic account management to ensure successful delivery of customer initiatives. The ideal candidate has strong project management experience, enjoys working with cross-functional teams, and can effectively communicate with both technical and business

Formación

• 7+ years of experience in Account Management, Project Management, Customer Delivery, Consulting, Enterprise Program Management, or a related customer-facing role.
• Proven experience leading complex customer-facing projects.
• Strong project planning, scheduling, stakeholder management, and organizational skills.
• Experience coordinating cross-functional teams and managing multiple priorities.
• Excellent written, verbal, presentation, and problem-solving skills.
• Nice to have: Japanese, Korean, or Mandarin Chinese; experience with battery, semiconductors, aerospace/automotive industries; experience with AI, analytics, optimization, or enterprise software implementations; experience with international customers and multicultural teams.

Responsabilidades

• Serve as the primary point of contact for assigned customer accounts and build trusted relationships with customer stakeholders.
• Lead customer implementation and delivery projects from kickoff through completion.
• Develop project plans, schedules, milestones, budgets, and risk mitigation strategies.
• Coordinate cross-functional teams including Product, Engineering, Data Science, Customer Support, and customer teams.
• Monitor project progress, manage risks, and communicate status to executive stakeholders.
• Manage change requests and ensure projects are delivered on time, within scope, and to customer expectations.
• Facilitate governance meetings, business reviews, and executive updates.
• Drive customer adoption and long-term success while identifying opportunities for future engagement.
• Gather customer feedback to influence product and service improvements.

Conocimientos

Account Management

Project Management

Customer Delivery

Consulting

Enterprise Program Management

Cross-functional coordination

Educación

Bachelor's degree in Business/Engineering/IS/SC

Descripción del empleo

SirenOpt, Inc. in California is seeking an experienced Sr. Account Manager who excels at managing customer relationships while leading projects from planning through execution.

This role combines customer engagement, project coordination, and strategic account management to ensure successful delivery of customer initiatives. The ideal candidate has strong project management experience, enjoys working with cross-functional teams, and can effectively communicate with both technical and business