Senior Academic Tech Platform Administrator

University of New England; Portland (ME); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Health and dental plans

8% retirement plan match

Generous leave and holidays

Job summary

University of New England seeks an Academic Technologies Application Administrator to manage, support, and enhance enterprise academic technology platforms that support teaching, learning, enrollment, and student success.

You will serve as a system administrator with configuration, integrations, reporting, security, and platform improvements while collaborating with stakeholders to develop effective technology solutions.

Qualifications

• Bachelor's degree in IT/related field.
• Experience administering enterprise applications and managing config, users, and integrations.
• Knowledge of security, privacy, accessibility, and change management.

Responsibilities

• Administer and support enterprise academic technologies and integrations.
• Configure system settings, user access, and release planning.
• Monitor performance, troubleshoot issues, and coordinate vendor support.
• Maintain documentation, standards, and operational procedures.
• Administer Slate and Salesforce CRM environments, including security and access.
• Build reports, dashboards, and data interfaces for admissions, advising, and student success.
• Coordinate sandbox/test environments and release readiness.
• Collaborate with ITS teams and academic/administrative stakeholders.

Skills

System administration

Integrations

Reporting

Security

Accessibility

Communication skills

Project management

Education

Bachelor's degree in Information Technology, Information Systems, Computer Science, Educational Technology, Business, or related field

Tools

D2L Brightspace

Slate

Salesforce

WordPress

Job description

University of New England seeks an Academic Technologies Application Administrator to manage, support, and enhance enterprise academic technology platforms that support teaching, learning, enrollment, and student success.

You will serve as a system administrator with configuration, integrations, reporting, security, and platform improvements while collaborating with stakeholders to develop effective technology solutions.