Senior Academic Success Advisor - Hybrid (Tempe)

Arizona State University; Tempe, Northern (AZ, KY); Hybrid; USD 50,000 - 56,000; Full time

Job summary

Arizona State University’s SBHSE Undergraduate Advising team seeks an Academic Success Advisor, Sr. to deliver individual and group academic guidance for online and campus students, promoting persistence and timely graduation.

Under general supervision, you'll guide students through degree options, referrals, and campus resources while maintaining accurate records and contributing to program initiatives. A master’s degree and experience in higher education are valued.

Qualifications

• Bachelor's degree and five (5) years of experience in the area or an equivalent combination of experience and training.
• Experience in college-level academic advising (online and campus).
• Experience with student information systems (PeopleSoft/Oasis, DARS) and databases (Salesforce).
• Strong communication and presentation skills; ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Provide individual and group academic advising to online and campus-based students.
• Assist students with referrals to ASU services (health, counseling, career center).
• Help students identify academic options aligning with goals (degrees, activities, study abroad, internships).
• Maintain student records across multiple systems and enforce policies.
• Support SBHSE student progression and coordinate participation in initiatives.

Skills

Academic advising

Communication skills

Teamwork

Critical thinking

Education

Master's degree in higher education or related area

Tools

PeopleSoft/Oasis

DARS

Microsoft Office

Salesforce

PowerPoint

Job description

Arizona State University’s SBHSE Undergraduate Advising team seeks an Academic Success Advisor, Sr. to deliver individual and group academic guidance for online and campus students, promoting persistence and timely graduation.

Under general supervision, you'll guide students through degree options, referrals, and campus resources while maintaining accurate records and contributing to program initiatives. A master’s degree and experience in higher education are valued.