First-Year Success Advisor — Student Retention Leader

Arizona State University; Phoenix, Northern (AZ, KY); Hybrid; USD 60,000 - 70,000; Full time

Job summary

Arizona State University West Valley Campus in Phoenix, Arizona seeks a First Year Academic Success Advisor to provide holistic academic advising and retention support to first-year undergraduates. The role blends advising with persistence initiatives and requires using multiple student information systems to support student success.

You will lead New Student Orientation, monitor student progress with tools like Salesforce and DARS, collaborate with campus partners, and deliver workshops to help

Qualifications

• Bachelor's degree and three years of relevant experience, or an equivalent combination.
• Strong advising and student support with a holistic approach.
• Ability to use multiple student information systems to drive retention.

Responsibilities

• Provide holistic academic advising to First-Year undergraduate students.
• Lead New Student Orientation and onboarding activities.
• Monitor student progress and program effectiveness using analytics tools.
• Collaborate with faculty, financial aid, and campus support services to resolve barriers.
• Deliver workshops and targeted outreach to improve persistence and graduation rates.

Skills

Academic advising

Retention strategies

Data insights

Education

Bachelor's degree

Tools

Salesforce

DARS

PeopleSoft / student tracking tools

Job description

Arizona State University West Valley Campus in Phoenix, Arizona seeks a First Year Academic Success Advisor to provide holistic academic advising and retention support to first-year undergraduates. The role blends advising with persistence initiatives and requires using multiple student information systems to support student success.

You will lead New Student Orientation, monitor student progress with tools like Salesforce and DARS, collaborate with campus partners, and deliver workshops to help