Senior Academic & Career Advisor — Education Pathways

University of Massachusetts Amherst; Amherst (MA); Hybrid; USD 60,000 - 75,000; Full time

Job summary

The Undergraduate Academic & Career Advisor or Senior Academic & Career Advisor at University of Massachusetts Amherst supports the social justice mission of the College of Education and collaborates with advising staff to provide comprehensive academic and career advising for students in the Education Exploratory Track, pre-licensure, and undergraduate education concentrations.

The Advisor develops and maintains advising resources and systems related to one or more of these pathways,

Qualifications

• Provide comprehensive advising to a diverse student population during registration, orientation, and ongoing academic planning.
• Document advising using university systems such as EAB Navigate and SPIRE.
• Interpret general education requirements and major/minor pathways; guide dual degrees and minors.
• Manage complex advising cases including adjusting plans after misadvising and evaluating study‑abroad credits.
• Support at‑risk students with referrals to university resources and collaboration with faculty.
• Foster cohort growth and belonging within the College of Education.
• Participate in admissions events, orientation, and alumni activities as appropriate.
• Represent the College of Education at university meetings focused on student success resources.
• Handle high‑stress inquiries from parents in a FERPA‑compliant, professional manner.
• Process graduation clearances and curricular exceptions in line with policy.

Responsibilities

• Provide comprehensive individualized and group advising to a diverse student population during peak registration and orientation.
• Use and document advising services in university systems (EAB Navigate, SPIRE).
• Interpret and guide general education requirements, majors, minors, and dual degree options.
• Handle complex advising cases and evaluate credits for study‑abroad and other programs.
• Refer at‑risk students to campus resources and coordinate with faculty as needed.
• Foster a cohort model and sense of belonging for undergraduates in Education.
• Support admissions, alumni weekend, and campus events related to student success.
• Represent the College of Education at university‑level discussions on student success.

Job description

The Undergraduate Academic & Career Advisor or Senior Academic & Career Advisor at University of Massachusetts Amherst supports the social justice mission of the College of Education and collaborates with advising staff to provide comprehensive academic and career advising for students in the Education Exploratory Track, pre-licensure, and undergraduate education concentrations.

The Advisor develops and maintains advising resources and systems related to one or more of these pathways,