Academic Success Advisor - Hybrid (First-Year & At-Risk)

The University of Massachusetts Amherst; Amherst (MA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

The University of Massachusetts Amherst seeks an Academic Success Advisor or Senior Academic Success Advisor in Amherst. This hybrid, full-time role focuses on comprehensive advising for undeclared and exploratory track students, supporting at-risk undergraduates and coordinating 4+1 graduate pathways.

Reporting to the SPHHS leadership, the position emphasizes collaboration with departmental advisors, campus partners, and student-success initiatives, including programs like Open Houses and New

Qualifications

• Excellent oral, written, and interpersonal communication skills.
• Ability to work collaboratively in a large, fast-paced, diverse environment.
• Ability to maintain confidentiality and manage sensitive student information.
• Demonstrated ability to manage multiple priorities and meet deadlines.

Responsibilities

• Provide comprehensive academic advising to incoming first-year, transfer, undeclared, and continuing undergraduate students.
• Collaborate with departmental advisors and campus partners to support advising initiatives and student success.
• Co-plan recruitment and transition programs and respond to FERPA issues as needed.
• Support SPHHS 4+1 advising for students moving into graduate study.
• Participate in departmental, school, and university initiatives.

Skills

Communication skills

Collaborative work

Confidentiality

Multitasking

Education

Bachelor's degree

Job description

The University of Massachusetts Amherst seeks an Academic Success Advisor or Senior Academic Success Advisor in Amherst. This hybrid, full-time role focuses on comprehensive advising for undeclared and exploratory track students, supporting at-risk undergraduates and coordinating 4+1 graduate pathways.

Reporting to the SPHHS leadership, the position emphasizes collaboration with departmental advisors, campus partners, and student-success initiatives, including programs like Open Houses and New