Senior Academic Success Advisor - 4+1 Pathways (Hybrid)

University of Massachusetts Amherst; Amherst (MA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

University of Massachusetts Amherst is seeking an Academic Success Advisor or Senior Academic Success Advisor in Amherst, MA. The role provides comprehensive advising for undeclared and exploratory-track undergraduates, coordinates programs to promote student success, and supports first-year and at-risk students with 4+1 pathways into graduate study.

The position emphasizes collaboration with departmental advisors, campus partners, and SPHHS leadership, and requires strong communication,

Qualifications

• Excellent oral, written, and interpersonal communication skills.
• Ability to work collaboratively in a large, fast-paced, and culturally diverse environment.
• Ability to maintain confidentiality and appropriately manage sensitive student information.
• Demonstrated ability to independently manage multiple priorities and meet deadlines in a fast-paced environment.
• Bachelor's degree.

Responsibilities

• Provide comprehensive academic advising to incoming first-year, transfer, undeclared, exploratory track, and continuing undergraduate students across SPHHS programs.
• Assist students with academic planning, registration, interpretation of major and university requirements, major exploration, course selection, goal setting, and academic recovery planning.
• Collaborate with departmental advisors, campus partners, and SPHHS leadership to support advising initiatives, student engagement activities, recruitment programs, and student success efforts.
• Co-plan and implement recruitment and transition programs, including Open Houses, Destination Days, and New Student Orientation.
• Respond to parent and family inquiries in accordance with FERPA regulations.
• Maintain current knowledge of university policies, procedures, and initiatives affecting advising and student success.
• Facilitate referrals and coordinate support for students through campus resources and support services.
• Contribute to an inclusive, collaborative, and student-centered environment that promotes diversity, equity, inclusion, and belonging.
• Collaborate with leadership on program administration and student success initiatives.

Skills

Communication

Collaboration

Confidentiality

Time management

Education

Bachelor's degree

Job description

University of Massachusetts Amherst is seeking an Academic Success Advisor or Senior Academic Success Advisor in Amherst, MA. The role provides comprehensive advising for undeclared and exploratory-track undergraduates, coordinates programs to promote student success, and supports first-year and at-risk students with 4+1 pathways into graduate study.

The position emphasizes collaboration with departmental advisors, campus partners, and SPHHS leadership, and requires strong communication,