Academic Outreach Coordinator — Student Success

Massachusetts College of Liberal Arts; Clarksburg (MA); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Tuition Benefits

Paid Holidays

Job summary

Massachusetts College of Liberal Arts in North Adams, MA is seeking an Academic Outreach Coordinator to join the Office of Academic Advising & Support. The role focuses on advising, outreach, and retention initiatives, coordinating with students via EAB Navigate and other systems to support student success.

The coordinator will conduct intake meetings, plan campaigns, refer students to success coaches, and maintain documentation across Canvas, DegreeWorks, EAB Navigate and Banner while

Qualifications

• Bachelor's degree in Education, Psychology, Sociology or related field required.
• Experience working with students in a college setting preferred.
• Excellent communication, organization, and time management skills.

Responsibilities

• Assist with outreach and follow-up with students who received mid-term warnings or academic concerns.
• Plan and organize email/text campaigns to students aligned with the academic calendar.
• Conduct intake meetings with students and refer to success coaches or campus resources.
• Maintain up-to-date documentation of student interactions in Canvas, DegreeWorks, EAB Navigate, Banner and other systems.
• Provide advising support for undeclared programs and general student advising.
• Collaborate with faculty, success coaches, disability resources, and TRiO programs to support retention.

Skills

Communication

Organizational skills

Time management

Teamwork

Independent work

Education

Bachelor's degree in Education, Psychology, Sociology or related field

Tools

Canvas

DegreeWorks

EAB Navigate

Banner

Microsoft Office

Job description

Massachusetts College of Liberal Arts in North Adams, MA is seeking an Academic Outreach Coordinator to join the Office of Academic Advising & Support. The role focuses on advising, outreach, and retention initiatives, coordinating with students via EAB Navigate and other systems to support student success.

The coordinator will conduct intake meetings, plan campaigns, refer students to success coaches, and maintain documentation across Canvas, DegreeWorks, EAB Navigate and Banner while