Senior A/V Support Engineer — Executive Meetings Onsite

AVI-SPL; New York (NY); On-site; USD 82,000 - 104,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays

Professional development

Team culture

Job summary

AVI-SPL is seeking a Senior Event Support Engineer to lead on-site AV operations for an Executive Conference Center and high-profile collaboration spaces. You’ll deliver white-glove service for executive meetings, client presentations, and live productions, ensuring spaces stay operational and production-ready.

You will act as the primary technical lead, partnering with AV Engineering, Workplace, IT, and Event teams to ensure flawless meeting and event experiences while maintaining documentation

Qualifications

• 3–5 years of professional AV experience in enterprise conference centers or live production spaces.
• Strong experience with Zoom Rooms, Q-SYS, Dante, NDI, digital audio consoles, video switchers, PTZ cameras, IPTV, and enterprise AV networking.
• Advanced troubleshooting skills across AV hardware, control systems, networking, and signal distribution.
• Excellent communication skills with executive leadership and high-profile events in a fast-paced environment.

Responsibilities

• Provide Tier 3 AV technical support for executive meetings, client events, town halls, and hybrid productions.
• Support production-grade AV systems including audio mixers, video switchers, PTZ cameras, Q-SYS DSP/control, Dante, NDI, IPTV, and AV-over-IP systems.
• Own the daily operation, readiness, and preventative maintenance of the Executive Conference Center, including standard conference rooms, boardrooms, divisible spaces, and multi-purpose event spaces.
• Perform advanced troubleshooting of AV, networking, control systems, audio, and video signal flow; serve as the primary escalation point for complex issues.
• Assist in pre-event testing, technical rehearsals, onsite event support, and post-event system validation.
• Coordinate with AV Engineering, Workplace, IT, Networking, vendors, and event stakeholders to ensure successful event execution.
• Maintain system documentation, firmware, inventory, and operational standards while identifying opportunities for continuous improvement.
• Support commissioning of new AV systems, technology evaluations, and deployment of enterprise AV standards.

Skills

Executive meeting support

Advanced AV troubleshooting

Communications with leadership

Vendor coordination

Tools

Zoom Rooms

Q-SYS

Dante

NDI

IPTV

Video switchers

PTZ cameras

Job description

AVI-SPL is seeking a Senior Event Support Engineer to lead on-site AV operations for an Executive Conference Center and high-profile collaboration spaces. You’ll deliver white-glove service for executive meetings, client presentations, and live productions, ensuring spaces stay operational and production-ready.

You will act as the primary technical lead, partnering with AV Engineering, Workplace, IT, and Event teams to ensure flawless meeting and event experiences while maintaining documentation