Senior A/V & Collaboration Lead for Events

HNI Corporation

Davenport (IA)

On-site

USD 65,000 - 95,000

Full time

14 days+

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Job summary

HNI Corporation seeks a Lead Workplace Audio Visual Technician to provide technical leadership and hands-on support for collaboration and A/V technology across corporate showrooms, conference rooms, and event spaces in major metropolitan areas. The role requires travel up to 75% and offers opportunities to mentor technicians and partner with multiple stakeholders.

You will install, configure, troubleshoot, and optimize A/V systems, establish room standards, and lead complex incidents while

Qualifications

  • Associate degree in Information Technology, Audio-Visual Technology, or related field (or equivalent combination of education and experience).
  • 5+ years supporting enterprise conference room, audio-visual, collaboration, and end-user technologies in a corporate environment.
  • Advanced experience with enterprise collaboration and teleconferencing platforms, especially Microsoft Teams/Teams Rooms.
  • Experience with A/V signal flow, control and audio processing platforms, network fundamentals, and multi-location deployments.

Responsibilities

  • Serve as the lead technical resource and escalation point for A/V and collaboration systems across corporate spaces.
  • Install, configure, troubleshoot, and optimize A/V equipment including displays, cameras, and conferencing systems.
  • Establish room standards, baselines, procedures, and knowledge articles for consistency and supportability.
  • Lead root-cause analysis for recurring issues and drive continuous improvements.
  • Perform hardware/software upgrades, maintenance, and installations including mounting displays and cabling.
  • Provide input on product selection, standards, roadmaps, and strategic decisions affecting conference room technologies.

Skills

Technical leadership
Customer service
Communication skills
Troubleshooting
Microsoft Teams
Mentoring
Multi-location deployments

Education

Associate degree in IT/AV

Tools

Visio
Microsoft Entra ID
Microsoft Intune
Active Directory

Job description

HNI Corporation seeks a Lead Workplace Audio Visual Technician to provide technical leadership and hands-on support for collaboration and A/V technology across corporate showrooms, conference rooms, and event spaces in major metropolitan areas. The role requires travel up to 75% and offers opportunities to mentor technicians and partner with multiple stakeholders.

You will install, configure, troubleshoot, and optimize A/V systems, establish room standards, and lead complex incidents while

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