Senior 401(k) Operations Analyst - Hybrid (In-Office 3 Days)

Marsh; Boston (MA); Hybrid; USD 68,000 - 137,000; Full time

Benefits offered by this job

Health and welfare benefits

401K savings

Tuition assistance

Employee assistance programs

Job summary

Marsh seeks a Mercer Wise Sr. Operations Analyst for Boston, Denver, or Philadelphia. This hybrid role requires in-office work at least three days per week.

You will support daily, monthly, and ad hoc processes for 401(k) administration, collaborate with internal stakeholders, and assist with annual testing and reporting, including Form 5500. Proficiency in Excel and MS Office is required.

Qualifications

• 4+ years of experience in 401(k) administration or 7+ years of experience in 401(k) administration
• Bachelor degree in business, accounting or finance (or equivalent experience)
• Strong communication skills and proficiency in Microsoft Excel

Responsibilities

• Handle daily client inquiries and ensure payroll processing and funding
• Provide operational support for client implementations and service, following procedures
• Seek opportunities to improve efficiency and accuracy in processes
• Research and resolve inquiries per Mercer standards
• Assist clients reviewing communications and legal notices
• Participate in plan annual testing and reporting (including Form 5500)
• Utilize MS Office tools (Excel, Word, PowerPoint) regularly

Skills

Communication skills

Microsoft Excel

Education

Bachelor degree in business, accounting or finance

Tools

Microsoft Office

Job description

Marsh seeks a Mercer Wise Sr. Operations Analyst for Boston, Denver, or Philadelphia. This hybrid role requires in-office work at least three days per week.

You will support daily, monthly, and ad hoc processes for 401(k) administration, collaborate with internal stakeholders, and assist with annual testing and reporting, including Form 5500. Proficiency in Excel and MS Office is required.