Senior 24x7 Enterprise Tech Support Specialist

Ll Oefentherapie; Columbia Township (MO); On-site; USD 35,000 - 52,000; Full time

Job summary

Ll Oefentherapie is seeking a capable IT support specialist to join a fast-paced database/applications company. You will work with the team to deliver real-time 24x7 enterprise-wide technical support for internal and external customers, including user support of hardware and business applications.

The role handles moderately complex assignments, requiring judgment to resolve problems and make routine recommendations.

Qualifications

• Experience providing technical support in enterprise environments.
• Strong customer service and communication skills.
• Ability to prioritize and manage multiple tasks.

Responsibilities

• Deliver real-time 24x7 enterprise-wide technical support for internal and external customers.
• Provide user support for end-user hardware and business applications; troubleshoot problems and liaise with resolving groups.

Job description

Ll Oefentherapie is seeking a capable IT support specialist to join a fast-paced database/applications company. You will work with the team to deliver real-time 24x7 enterprise-wide technical support for internal and external customers, including user support of hardware and business applications.

The role handles moderately complex assignments, requiring judgment to resolve problems and make routine recommendations.