Semiconductor Order Specialist (Part-Time)

esmo AG; Sacramento (CA); On-site; USD 30,307 - 46,838; Part time

Job summary

esmo Semicon is seeking a part-time Technical Order Specialist to review technical specifications and manage customer orders for IC handler conversion kits. You will act as the interface between customers and design teams to organize information and coordinate the order process from quotation to fulfillment.

The role requires meticulous organization, prior experience in order management or manufacturing, and strong communication skills to ensure on-time delivery and high customer satisfaction.

Qualifications

• Associate's degree, diploma, or certificate in Engineering, Business, Mechanical design, or related field, or equivalent experience.
• Experience in technical order management, customer service, sales operations, or manufacturing.
• Ability to interpret technical specifications, drawings, and product documentation.
• Strong organizational, communication, written and customer service skills.
• Proficiency in Microsoft Office suite and familiarity with CAD software (SolidWorks).
• Experience in semiconductor hardware or related technical manufacturing environments preferred.

Responsibilities

• Review and validate technical specifications, drawings, and customer requirements for IC handler conversion kits.
• Verify product configurations and compatibility to ensure order accuracy.
• Process, manage, and track customer orders throughout the order lifecycle.
• Coordinate with customers, engineering, manufacturing, and sales teams to resolve technical and order-related issues.
• Maintain accurate records in ERP and order management systems.
• Monitor order status and communicate updates, delivery schedules, and issue resolutions to customers and internal stakeholders.
• Identify and resolve discrepancies in specifications, pricing, configurations, and documentation.
• Provide exceptional customer support while ensuring on-time order fulfillment and customer satisfaction.

Skills

Order management experience

Technical interpretation

Organizational skills

Communication skills

Customer service skills

Semiconductor industry experience

Education

Associate's degree / Diploma / Certificate in Engineering, Business, Mechanical design

Tools

MS Office

CAD software (SolidWorks)

Job description

esmo Semicon is seeking a part-time Technical Order Specialist to review technical specifications and manage customer orders for IC handler conversion kits. You will act as the interface between customers and design teams to organize information and coordinate the order process from quotation to fulfillment.

The role requires meticulous organization, prior experience in order management or manufacturing, and strong communication skills to ensure on-time delivery and high customer satisfaction.