Semiconductor Inside Sales & Customer Support Specialist

Talentify; Manor (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Ultra Clean Technology in Austin, TX is seeking a Customer Service Representative to deliver exceptional inside sales support and customer service for strategic accounts. You will coordinate quotes, orders, and production schedules to help meet sales targets and ensure customer satisfaction.

The ideal candidate has a High School diploma (or equivalent) and experience as an Inside Sales Representative, preferably in the semiconductor industry.

Qualifications

• High School diploma or equivalent preferred.
• Experience as an Inside Sales Representative.
• Semiconductor industry experience preferred.

Responsibilities

• Respond to customer inquiries regarding quotes, samples, technical support, and order status.
• Serve as the primary point of contact for customer communication and issue resolution.
• Follow established procedures to generate accurate and profitable quotes and sample responses.
• Proactively follow up on business opportunities and provide weekly status updates.
• Collaborate with Sales and internal departments to ensure a seamless customer experience.
• Maintain accurate and up-to-date records of quotes, orders, and customer interactions.
• Support achievement of monthly and quarterly booking goals through order closure.
• Attend production meetings and provide customer delivery commitments.
• Monitor and drive orders through production to ensure on-time delivery (OTD).

Skills

MS Office

Organizational skills

Verbal communication

Written communication

Team collaboration

Attention to detail

Dependable

Education

High School diploma

Job description

Ultra Clean Technology in Austin, TX is seeking a Customer Service Representative to deliver exceptional inside sales support and customer service for strategic accounts. You will coordinate quotes, orders, and production schedules to help meet sales targets and ensure customer satisfaction.

The ideal candidate has a High School diploma (or equivalent) and experience as an Inside Sales Representative, preferably in the semiconductor industry.