Semiconductor Field Service Engineer: Bay Area MFC & Equipment

Insight Global; Sunnyvale (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Insight Global is seeking a Field Service Representative to support Mass Flow Controllers and related semiconductor equipment at customer sites throughout the Bay Area. The role involves troubleshooting using Windows-based tools, assisting with testing and system modifications, and making sound field decisions.

The position requires 3+ years' hands-on semiconductor experience, strong electrical and diagnostic skills, and excellent customer-facing communication.

Qualifications

• 3+ years in semiconductor equipment support with hands-on etch and gas-delivery systems.
• Proficiency with PC-based diagnostics, software troubleshooting, and basic configuration changes.
• Strong ability to read schematics and diagnose electrical components.
• Excellent customer-facing communication and field judgment.

Responsibilities

• Troubleshoot Mass Flow Controllers and related equipment at customer sites.
• Test, modify systems, and support on-site installation activities.
• Provide sound technical decisions in the field and collaborate with Applications/Field Service teams.
• Maintain professional, customer-facing communication in the Bay Area.

Skills

Semiconductor equipment troublesh

Electrical troubleshooting

Windows diagnostics

Customer-facing communication

Education

Associate degree or technical training in electronics/mechatronics

Tools

Mass Flow Controllers

Gas delivery systems

Etch applications knowledge

Process gases & basic chemistry concepts

Job description

Insight Global is seeking a Field Service Representative to support Mass Flow Controllers and related semiconductor equipment at customer sites throughout the Bay Area. The role involves troubleshooting using Windows-based tools, assisting with testing and system modifications, and making sound field decisions.

The position requires 3+ years' hands-on semiconductor experience, strong electrical and diagnostic skills, and excellent customer-facing communication.