Semiconductor Field Service Engineer II

Insight Global; Phoenix (AZ); On-site; USD 34,000 - 41,000; Full time

Job summary

Insight Global is seeking a on-site technician to service and repair semiconductor processing equipment in customer facilities. The role involves troubleshooting, upgrades, and parts installation, with a focus on minimizing downtime and maintaining assets.

Applicants should have 2+ years in maintenance of semiconductor capital equipment, strong customer interfacing skills, and the ability to use and handle specialty tools in a cleanroom environment.

Qualifications

• 2+ year previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment.
• Excellent customer interface skills are required.
• Mechanical aptitude is required as well as an ability to use appropriate tools.
• Thorough understanding of technical issues involving the maintenance, repair and/or installation of company equipment and company procedures are required.

Responsibilities

• Performs on-site service and repair of semiconductor processing equipment.
• Troubleshoots equipment problems.
• Coordinates activities with peers, supervisor(s) and customers to minimize downtime and interruptions.
• Orders and installs parts.
• Responds to emergency service calls as required.
• Instructs customer operating technicians on system operation and maintenance.
• Performs upgrades and modifications to equipment as needed.
• Remains current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials.
• Incumbents are responsible for the upkeep, maintenance and security of company property including vehicles, tools, etc.

Skills

Customer interface

Mechanical aptitude

Tools usage

Troubleshooting

Job description

Insight Global is seeking a on-site technician to service and repair semiconductor processing equipment in customer facilities. The role involves troubleshooting, upgrades, and parts installation, with a focus on minimizing downtime and maintaining assets.

Applicants should have 2+ years in maintenance of semiconductor capital equipment, strong customer interfacing skills, and the ability to use and handle specialty tools in a cleanroom environment.