Selling Supervisor

brobstongroup.com - Jobboard; Rosemont (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a Selling Supervisor in Rosemont, Illinois. This role is vital in leading the sales team to drive engagement and ensure overall sales performance. The Selling Supervisor will actively coach team members, monitor sales results, and enhance customer experiences through effective strategies.

Ideal candidates should have a solid background in retail supervision, excellent communication skills, and a strong customer service approach. The position entails working both on the sales floor and in managerial duties.

Qualifications

• Proven retail supervisory experience with a solid record of team leadership and sales performance.
• Strong leadership and communication abilities with sound business acumen.
• Ability to operate a register and work a flexible schedule.

Responsibilities

• Coach and develop the sales team to achieve sales targets and KPIs.
• Implement clienteling strategies to enhance customer loyalty.
• Monitor and report sales metrics to drive performance improvements.

Skills

Leadership

Communication

Customer service

Sales strategies

Job description

Summary

The Selling Supervisor is a member of the store leadership team responsible for driving sales performance, coaching the sales team, and executing daily and weekly business objectives. This role leads by example, monitors sales metrics, provides feedback and training, and helps ensure an excellent customer experience. The Selling Supervisor supports promotional activities, clienteling strategies, and operational tasks to achieve profitable store results.

Responsibilities

• Coach and develop the sales team to meet sales targets, KPIs, and performance metrics.
• Sell on the floor approximately 50% of the time and implement clienteling strategies to build customer loyalty.
• Monitor and report sales metrics, communicate performance data, and execute strategies to improve results.
• Support promotional activities, merchandising needs, inventory control, and store productivity standards.
• Supervise daily cash transactions, deposits, and register balancing; participate in recruitment and training.

Requirements

• Retail supervisory or similar industry experience with a proven track record of team leadership and sales results.
• Excellent leadership, communication, planning, and prioritization skills, with business acumen.
• Ability to operate a register, stand and walk for multiple hours, lift up to 30 lbs., and work a flexible schedule including days, evenings, weekends, and occasional travel.
• Fashion awareness, strong customer service skills, and the ability to use selling technologies and clienteling tools.