Self-Storage Store Manager - People & Growth Lead

STORAGEPRO MANAGEMENT INC; Watsonville (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Extensive training

Bonus programs

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

Paid holidays

Sick days

401K with employer contribution

Employee events

Job summary

StoragePRO Management in Watsonville, CA, is seeking a Store Manager to lead our self-storage facility and deliver excellent customer service. You will oversee daily operations, ensure security and cleanliness, and maintain accurate tenant records.

The role offers extensive training, a bonus program, and a competitive benefits package. A high school diploma is required, with a preference for candidates who have at least 2 years of supervisory experience.

Qualifications

• Excellent customer service and sales skills.
• Excellent verbal and written communication.
• Minimum of 2 years supervisory experience (Preferred).
• Proficient with Word, Excel and Email.
• Ability to build relationships with tenants and work with diverse customers.
• Adaptable, able to multitask and thrive in a fast-paced environment.

Responsibilities

• Rent storage units and explain options and pricing.
• Provide exceptional customer service and resolve inquiries.
• Conduct regular facility inspections for cleanliness and security.
• Process payments, collect late fees, and maintain records.
• Market and promote units and related products.
• Perform light maintenance and report major issues.

Skills

Customer service

Communication

Supervisory experience

MS Office

Tenant relations

Multitasking

Professional demeanor

US work authorization

Education

High School Diploma

College degree preferred

Tools

MS Office (Word, Excel, Email)

Job description

StoragePRO Management in Watsonville, CA, is seeking a Store Manager to lead our self-storage facility and deliver excellent customer service. You will oversee daily operations, ensure security and cleanliness, and maintain accurate tenant records.

The role offers extensive training, a bonus program, and a competitive benefits package. A high school diploma is required, with a preference for candidates who have at least 2 years of supervisory experience.