Assistant Store Manager: Lead Customer Growth

STORAGEPRO INC; San Francisco (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Lifeinsurance

Paid vacation, holiday and sick days

401K with employer contribution

Employee events and contests

Job summary

StoragePRO Management is hiring an Assistant Store Manager in San Francisco to oversee daily front‑counter operations, guide a small team, and ensure excellent customer service.

The role involves rent/unit management, payments, and maintaining facility standards, with a strong emphasis on safety, teamwork, and career growth within the StoragePRO network.

We offer training, competitive pay, benefits, and a path to advancement in a growing national company.

Qualifications

• High school diploma or equivalent.
• Outstanding customer service experience preferred.
• US work authorization required.
• Valid driver’s license required.

Responsibilities

• Rent storage units, explaining different options and pricing to fit customer needs.
• Provide exceptional customer service, addressing inquiries, resolving concerns, and building positive relationships.
• Conduct regular facility inspections, ensuring cleanliness, security, and proper functioning of all equipment.
• Process payments, collect late fees, and maintain accurate financial records.
• Market and promote storage units and related products.
• Perform light maintenance tasks and report any major issues to designated personnel.
• Maintain accurate and up-to-date records of all tenant information and rental agreements.
• Uphold company policies and procedures, ensuring a safe and secure environment for all.

Skills

Customer service

Communication

Organizational skills

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

StoragePRO Management is hiring an Assistant Store Manager in San Francisco to oversee daily front‑counter operations, guide a small team, and ensure excellent customer service.

The role involves rent/unit management, payments, and maintaining facility standards, with a strong emphasis on safety, teamwork, and career growth within the StoragePRO network.

We offer training, competitive pay, benefits, and a path to advancement in a growing national company.