Self-Storage Rentals & Customer Experience Lead

Socket.dev; Loxahatchee Groves (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health, dental, life, vision insurance

401(k) with company matching

Paid time off and holidays

Career advancement opportunities

Bonus opportunities

Job summary

Prime Group Holdings, LLC is seeking an Assistant Manager for our self-storage facility in Florida. You will rent units, greet customers, process payments, and help drive additional sales with a friendly, professional approach.

Duties include maintaining cleanliness, handling basic maintenance, and ensuring secure premises while delivering excellent service and supporting a collaborative team.

Qualifications

• 1-2 years of relevant work experience in a fast-paced, customer-facing environment.
• High School Diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work effectively both independently and as part of a team.
• Must be technically savvy with the ability to learn new applications and Point of Sale systems.
• Proficiency in Microsoft products such as Outlook.
• Must be able to lift 50lbs.
• Possession of a valid driver's license, insurance, and reliable transportation.
• Availability for travel and flexibility to work at various locations.

Responsibilities

• Rent out self-storage units, parking spaces, and other related products
• Convert telephone and walk-in inquiries into rentals
• Maintain accounts receivables through the pursuit of collections, posting of payments, and processing
• Delivery of daily bank deposits accurately and timely
• Upsell moving products and assist in unit sizing decisions
• Greet customers promptly, enthusiastically and professionally
• Understand and sell the features and benefits of the property at all opportunities
• Resolve customer issues in a timely and effective mannerEnsure that company standards of cleanliness and appearance are met
• Inspect the property, including performing lock checks
• Perform other duties as assigned

Skills

Customer service

Communication skills

Teamwork

Tech savvy

Education

High School Diploma or GED

Tools

POS systems

Outlook

Job description

Prime Group Holdings, LLC is seeking an Assistant Manager for our self-storage facility in Florida. You will rent units, greet customers, process payments, and help drive additional sales with a friendly, professional approach.

Duties include maintaining cleanliness, handling basic maintenance, and ensuring secure premises while delivering excellent service and supporting a collaborative team.