Self-Storage Property Manager - Waxhaw, NC

Madison Capital Group Holdings LLC; Waxhaw (NC); On-site; USD 21,000 - 30,000; Part time

Job summary

Madison Capital Group Holdings LLC in Waxhaw, NC is seeking a Part-Time Self-Storage Property Manager who keeps the facility in top condition while serving as the on-site face of the brand. This hands-on role blends maintenance with customer service, sales, and reputation management to drive rentals and tenant satisfaction.

The ideal candidate will perform maintenance tasks, engage with tenants, close rentals, and uphold a strong online presence for the site.

Qualifications

• High school diploma or equivalent.
• Ability to use hand and power tools safely.
• Strong attention to detail and problem-solving skills.
• Excellent communication and interpersonal skills, with a genuine customer-service orientation.
• Comfort interacting with prospective and current tenants, including answering questions and closing rentals.
• A positive, professional demeanor that reflects well on the company in person and online.

Responsibilities

• Replace light bulbs, fix leaky faucets, and paint walls.
• Inspect building systems and grounds regularly.
• Assist with landscaping, debris removal, and cleaning to maintain curb appeal.
• Respond promptly to maintenance issues.
• Follow safety guidelines and keep a clean, organized work environment.
• Greet tenants and visitors warmly to encourage rentals.
• Guide prospects through the rental process and close rentals.
• Build relationships with tenants to drive retention.
• Identify opportunities to improve on-site customer experience.
• Maintain a clean property to encourage positive impressions and reviews.
• Provide five-star service and invite tenants to review on Google when appropriate.
• Address tenant concerns quickly to protect the site’s online reputation.

Skills

Customer service

Communication

Detail oriented

Problem solving

Interpersonal skills

Tenant interactions

Hand tools

Power tools

Education

High school diploma

Tools

Hand tools

Power tools

Job description

Career Opportunities with Madison Capital Group Holdings LLC

A great place to work.

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

Self-Storage Property Manager - Waxhaw, NC

Job Summary: We are seeking a Part-Time Property Manager who takes pride in keeping our facility in top condition while serving as the face of our brand on-site. This is a hands-on role with real ownership—our Maintenance Associates effectively run their sites, blending facility upkeep with customer service, sales, and reputation management. The ideal candidate understands that a clean, well-maintained property directly drives tenant satisfaction, positive online reviews, and new rentals, and takes personal responsibility for all three.

Qualifications

• High school diploma or equivalent.
• Ability to use hand and power tools safely.
• Strong attention to detail and problem-solving skills.
• Excellent communication and interpersonal skills, with a genuine customer-service orientation.
• Comfort interacting with prospective and current tenants, including answering questions and closing rentals.
• A positive, professional demeanor that reflects well on the company in person and online.

Maintenance & Facility Upkeep

• Conduct maintenance tasks such as replacing light bulbs, fixing leaky faucets, and painting walls.
• Perform routine inspections of building systems and grounds.
• Assist with landscaping, debris removal, and general cleaning to maintain strong curb appeal.
• Respond promptly to maintenance issues
• Follow safety guidelines and maintain a clean, organized work environment.

Customer Service & Sales

• Greet tenants and visitors warmly, creating a welcoming first impression that supports rentals and retention.
• Guide prospects through the rental process and close new rentals, answering questions about units, pricing, and availability.
• Build relationships with current tenants to drive retention and reduce turnover.
• Identify and act on opportunities to improve the customer experience on-site.

Online Reputation & Reviews

• Maintain a clean, presentable property that encourages positive customer impressions and online reviews.
• Provide service that earns five-star feedback, and—when appropriate—invite satisfied tenants to share their experience on Google.
• Action any tenant concerns quickly and directly to resolve issues before they affect the site’s online reputation.