Self-Storage Data Sales & Accounts Manager

TravelCenters of America; Newport Beach (CA); Ibrido; USD 51.000 - 69.000; Tempo pieno

Descrizione del lavoro

Green Street is seeking a Sales & Account Manager to drive new business and manage ongoing client relationships in the self-storage and RV parks markets. The role blends prospecting, consultative selling, customer success, and account management across data products, subscriptions, APIs, and custom reports.

You will own the end-to-end customer journey—from onboarding to renewal—representing the brand at industry events and collaborating with marketing, product, and support teams to deliver value.

Mansioni

• Prospect, qualify, and close new business across target customer segments within the self-storage and RV parks and campgrounds industries
• Sell data products, market intelligence subscriptions, API access, and custom data reports tailored to operators, investors, and industry professionals
• Develop and execute outreach strategies to grow the customer base across the full product suite, including listings platform advertising for brokers
• Meet or exceed monthly and quarterly revenue targets
• Present solutions effectively to a range of stakeholders - from owner-operators and management companies to institutional buyers, brokers, and data-driven investors
• Guide customers through the onboarding process, ensuring a smooth and well-supported experience from contract signing through activation
• Serve as the primary point of contact throughout the customer lifecycle, providing a high level of service and responsiveness
• Proactively check in with clients post-sale to assess satisfaction, identify upsell opportunities, and resolve any issues
• Educate customers on product features, data interpretation, and best practices for leveraging market intelligence to maximize the value of their subscription or engagement
• Act as a trusted advisor, offering consultative support rooted in an understanding of the self-storage and RV parks and campgrounds markets
• Manage and grow an assigned book of accounts, maintaining strong retention and renewal rates
• Track account health, engagement, and performance metrics; develop action plans for at-risk accounts
• Identify opportunities to expand relationships through additional products, services, or platform features
• Maintain accurate and up-to-date records of all customer interactions and pipeline activity in CRM
• Collaborate with internal teams (marketing, product, support) to advocate for customer needs and provide feedback
• Represent the brand and product offerings at self-storage industry conferences and trade shows, typically 2-3 major national events per year
• Attend regional and local industry events as needed to build relationships, generate leads, and stay current on market trends
• Engage prospects and existing accounts at events through booth presence, networking, and presentations, converting event interactions into pipeline opportunities
• Provide post-event follow-up and reporting to ensure leads and commitments are captured and acted upon in a timely manner
• Revenue targets are met with a healthy mix of new business and account expansion across the full product suite
• Customers feel well-supported throughout their journey - from first contact through renewal - and refer others as a result
• Accounts are retained at a high rate due to strong service, engagement, and demonstrated product value
• Internal teams benefit from clear customer feedback and insights surfaced through close account relationships
• New brokers and advertisers are consistently brought onto the listings platform through proactive outreach and relationship-building

Descrizione del lavoro

Green Street is seeking a Sales & Account Manager to drive new business and manage ongoing client relationships in the self-storage and RV parks markets. The role blends prospecting, consultative selling, customer success, and account management across data products, subscriptions, APIs, and custom reports.

You will own the end-to-end customer journey—from onboarding to renewal—representing the brand at industry events and collaborating with marketing, product, and support teams to deliver value.