Self-Storage Customer Experience Operations Manager

Public Storage; Southfield (MI); Hybrid; USD 40,000 - 54,000; Full time

Job summary

Public Storage is hiring Property Managers who work independently at multiple locations, combining interior and outdoor tasks to meet customer storage needs.

You will assess storage options, upsell packing and moving supplies, perform daily unit inspections, audit cash drawers and deposits, and assist customers with payments. A valid driver’s license and your own vehicle are required to travel between sites.

Qualifications

• Experience in customer service centered sales environments.
• Ability to explain storage options and upsell packing supplies.
• Must be able to travel between locations using own vehicle.

Responsibilities

• Assess customer storage needs and suggest packing/moving supplies.
• Perform daily storage unit inspections to ensure inventory and availability for rent.
• Audit cash drawers and process bank deposits.
• Assist customers with payments and collections as needed.
• Travel between locations using your own vehicle.

Skills

Customer service

Sales experience

Cash handling

Job description

Public Storage is hiring Property Managers who work independently at multiple locations, combining interior and outdoor tasks to meet customer storage needs.

You will assess storage options, upsell packing and moving supplies, perform daily unit inspections, audit cash drawers and deposits, and assist customers with payments. A valid driver’s license and your own vehicle are required to travel between sites.