Self-Storage Field Operations & Customer Experience Manager

Public Storage; Center Line (MI); On-site; USD 36,000 - 60,000; Full time

Job summary

Public Storage is seeking a Property Manager to operate across multiple locations, balancing onsite and outdoor duties. You will assess customer storage needs, upsell packing and moving supplies, and ensure spaces are ready to rent through daily inspections.

The role involves cash handling, deposits, and assisting customers with payments, including reminder and collection calls when needed. A valid driver’s license and mobility between sites are required.

Qualifications

• Experience in customer service centered sales environments.
• Ability to upsell packing and moving supplies when advising customers.

Responsibilities

• Assess customer storage needs and present appropriate storage solutions.
• Conduct daily inspections of storage units to confirm inventory and readiness for rental.
• Audit cash drawers and handle bank deposits as part of day-to-day operations.
• Assist customers with payments and make reminder/collection calls when required.

Skills

Customer service

Sales skills

Job description

Public Storage is seeking a Property Manager to operate across multiple locations, balancing onsite and outdoor duties. You will assess customer storage needs, upsell packing and moving supplies, and ensure spaces are ready to rent through daily inspections.

The role involves cash handling, deposits, and assisting customers with payments, including reminder and collection calls when needed. A valid driver’s license and mobility between sites are required.