Self-Determination Support Specialist On-Site Admin Support

GT Independence, LLC; Southington (CT); On-site; USD 38,000 - 46,000; Full time

Job summary

GT Independence, Southington, CT, is seeking a Self Determination Support Specialist (SDSS) to join a dedicated operations team. You will support individuals who self-direct their care by phone, enter data, prepare documents via DocuSign, and help manage payroll and timesheet processes.

In this role you’ll ensure compliance, collaborate with teammates to reduce errors, and deliver reliable, person-centered services that empower people to live more independently while navigating administrative

Qualifications

• 1 year of experience relevant to the work performed
• High School Diploma or GED required; Associate degree preferred

Responsibilities

• Make and receive phone calls to support external and internal stakeholders
• Enter information into databases, such as a call log, for effective record keeping
• Prepare and send documents via DocuSign or email
• Ensure the proper naming and saving of documents in the document management system
• Assist customers in returning documents
• Manage DocuSign accounts and support issues from the operations staff and customers
• Ensure all compliance standards are met for audit purposes
• Timesheet reviewing and time tracking
• Accurately and efficiently complete payroll checklists for assigned agencies
• Work with your team leader to identify strategies for reducing errors
• Collaborate with your team to resolve rejected timesheet issues

Education

High School Diploma or GED; Associate degree preferred

Job description

GT Independence, Southington, CT, is seeking a Self Determination Support Specialist (SDSS) to join a dedicated operations team. You will support individuals who self-direct their care by phone, enter data, prepare documents via DocuSign, and help manage payroll and timesheet processes.

In this role you’ll ensure compliance, collaborate with teammates to reduce errors, and deliver reliable, person-centered services that empower people to live more independently while navigating administrative