Self-Checkout Experience Specialist

Food Lion; Roxboro (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Roxboro, NC is seeking a Front End Associate to provide fast, friendly service at the self-checkout area and to help maintain a clean, efficient checkout environment. You will greet customers, assist with self-checkouts, and respond to inquiries while ensuring accuracy and a positive shopping experience.

The role emphasizes teamwork, adherence to Front End Standard Practices, and safety. A high school diploma is preferred; strong communication and willingness to learn are valued in

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Assist customers on how to use Self-checkouts properly including use of the hand scanner for a Fast and Easy checkout experience.
• Respond timely to customer inquiries and self-checkout system notifications.
• Monitor multiple self-checkouts for proper customer usage including the scanning of all items and the accurate scanning of each item.

Skills

Effective communication

Customer service

Ability to learn multiple tasks

Education

High school diploma or equivalent preferred

Job description

Food Lion in Roxboro, NC is seeking a Front End Associate to provide fast, friendly service at the self-checkout area and to help maintain a clean, efficient checkout environment. You will greet customers, assist with self-checkouts, and respond to inquiries while ensuring accuracy and a positive shopping experience.

The role emphasizes teamwork, adherence to Front End Standard Practices, and safety. A high school diploma is preferred; strong communication and willingness to learn are valued in