Self-Checkout Experience Specialist

Food Lion; Raleigh (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Raleigh, NC is seeking a Front End Associate to deliver fast, friendly service at the self-checkout area. You will greet customers, assist with self-checkouts, monitor stations, and ensure accurate scanning and payments while maintaining a clean, organized front end.

The role emphasizes customer engagement, teamwork, and adherence to Food Lion policies. Ability to stand long hours and lift light loads is expected; training is provided.

Qualifications

• High school diploma or equivalent preferred.
• Strong customer service and communication abilities.
• Willingness to learn multiple tasks and operate SCO and related tech.

Responsibilities

• Smile and provide prompt, accurate, friendly service to customers.
• Greet customers and use their name when possible.
• Assist customers with Self-checkouts and hand scanner for fast checkout.
• Monitor self-checkouts for proper usage and scanning accuracy.
• Follow procedures for payment processing and SCO controls.
• Maintain neat self-checkout area and report issues to supervisors.
• Complete training and onboarding requirements.
• Adhere to all store policies and safety guidelines.

Skills

Effective communication

Customer service skills

Willingness to learn multiple tasks

Minimum age requirements

Education

High school graduate or equivalent

Tools

Self-checkout system (SCO)

Job description

Food Lion in Raleigh, NC is seeking a Front End Associate to deliver fast, friendly service at the self-checkout area. You will greet customers, assist with self-checkouts, monitor stations, and ensure accurate scanning and payments while maintaining a clean, organized front end.

The role emphasizes customer engagement, teamwork, and adherence to Food Lion policies. Ability to stand long hours and lift light loads is expected; training is provided.