Self-Checkout Experience Specialist

Food Lion; Rocky Mount (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Battleboro, NC is seeking a Front End Associate to assist customers at self-checkout and provide a fast, friendly shopping experience. You will greet customers, help with self-checkout, and ensure accurate scanning and smooth transactions.

The role requires attentiveness to customer needs, ability to follow store procedures, and a neat personal presentation as part of the Food Lion dress code.

Qualifications

• Experience in customer service is preferred.
• Ability to operate self-checkout and assist customers.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Assist customers on how to use Self-checkouts properly including hand scanner use for a Fast and Easy checkout experience.
• Respond timely to customer inquiries and self-checkout system notifications.
• Monitor multiple self-checkouts for proper customer usage and accurate item scanning.
• Follow procedures in handling payment processing at self-checkout for checks and coupons.
• Maintain alertness and call for assistance when needed to service customers per service standards.

Job description

Food Lion in Battleboro, NC is seeking a Front End Associate to assist customers at self-checkout and provide a fast, friendly shopping experience. You will greet customers, help with self-checkout, and ensure accurate scanning and smooth transactions.

The role requires attentiveness to customer needs, ability to follow store procedures, and a neat personal presentation as part of the Food Lion dress code.