Self-Checkout Experience Specialist

Food Lion; Wilmington (NC); On-site; USD 26,000 - 32,000; Full time

Job summary

Food Lion in Wilmington, NC is seeking a Front End Associate to provide fast, friendly service and greet customers. You will assist shoppers at self-checkout, monitor stations, and help ensure a smooth checkout experience.

Responsibilities include maintaining a neat self-checkout area, following Front End Standard Practices, and helping customers with payments and returns while upholding Food Lion's service standards.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Ability to use computers and SCO devices.

Responsibilities

• Provide fast, friendly service and greet customers.
• Assist customers at self-checkout and explain how to use scanners.
• Monitor self-checkouts and ensure accurate scanning of items.
• Maintain clean, organized self-checkout area and report issues.
• Follow Front End Standard Practices and company policies.
• Troubleshoot self-checkout issues and assist with payments.

Skills

Effective communication

Customer service

Learn multiple tasks

Age requirement

Education

High school diploma or equivalent

Job description

Food Lion in Wilmington, NC is seeking a Front End Associate to provide fast, friendly service and greet customers. You will assist shoppers at self-checkout, monitor stations, and help ensure a smooth checkout experience.

Responsibilities include maintaining a neat self-checkout area, following Front End Standard Practices, and helping customers with payments and returns while upholding Food Lion's service standards.